Job Description

Create your best future and join Westpac’s Workforce Transformation team in our People function as the Head of Workforce Insights.

What’s the role?

Reporting to the People Director, Workforce Transformation, you will lead Westpac’s People Data Strategy and Workforce Insights to enable ethical, insight‑led workforce decisions aligned to enterprise strategy. This is where insight becomes impact.

You’ll set the direction for how people data is used - ethically, responsibly, and in line with regulatory expectations - then turn that data into advanced analytics and actionable intelligence that shapes strategy, planning and transformation. You will develop a target state workforce and job architecture and enable leaders across the bank to make sharper, faster, more confident workforce decisions.

As the Head of Workforce Insights, you’ll partner with the Data, Digital and AI team to build the foundations (data strategy, governance, frameworks), and roadmap to help advance People insights to lift decision quality across the Business and People team.

This is an opportunity to help Westpac design a workforce that’s ready for what’s next. And you’ll do it with strong partnership: working with Digital, Data and AI and senior leaders to embed a truly data-driven culture where insight is trusted, used, and measured by outcomes.

What do I need?

• Proven experience defining enterprise People Data Strategy and establishing fit-for-purpose data governance in a regulated environment.
• Executive-level capability translating complex analytics into decisions, priorities and measurable business outcomes.
• Deep expertise in advanced analytics and insights delivery (including building scalable “insights products” and use-case pipelines).
• Strong workforce, job and skills architecture acumen, connecting work design to capability, planning and performance.
• Credible, collaborative influence at Group Executive and GM level and the ability able to mobilise stakeholders and embed data-driven decision-making across the organisation.

Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.