Castle Trust Bank

Head of Underwriting (Bridging & Specialist BTL)

Castle Trust Bank  •  Basingstoke, GB (Hybrid)  •  2 months ago
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Job Description

"Lead complex lending decisions at pace — where judgement, expertise and impact truly matter"

At Castle Trust Bank, we’re proud to be a fintech challenger bank, delivering specialist property mortgages, retail finance lending and savings products to customers across the UK.

As we continue to grow and evolve our specialist lending proposition, we’re looking for an experienced Head of Underwriting (Bridging & Specialist BTL) to lead a high‑performing underwriting function operating at the sharp end of complex, non‑standard lending. Based in Basingstoke, you’ll lead a specialist underwriting team responsible for complex bridging and specialist buy‑to‑let lending, including limited company structures, HMOs, MUFBs and expat cases.

This is a senior, hands‑on leadership role where speed, sound judgement and deep technical expertise are critical. You’ll balance strategic oversight with direct involvement in high‑value cases, shaping outcomes that protect portfolio quality while enabling commercial growth. This is a high‑visibility role with significant delegated authority and direct involvement in credit governance, where your decisions will have a tangible impact on customer outcomes, broker relationships and portfolio performance.

This is a hybrid role based in Basingstoke, with 3 days per week in the office. Monday and Wednesday are compulsory office days.

What you’ll deliver

  • Hold and exercise a significant personal lending mandate across Bridging and Specialist BTL cases
  • Lead the end‑to‑end underwriting lifecycle for complex, time‑critical transactions
  • Ensure every bridging loan has a robust, credible and verified exit strategy
  • Assess non‑standard BTL cases including Ltd Co, HMO, MUFB and Expat structures
  • Lead, develop and mentor a team of underwriters, embedding commercial but prudent decision‑making
  • Own underwriting performance against SLAs, speed‑to‑offer and quality metrics
  • Act as a key member of the Credit Committee, presenting complex cases and influencing credit and risk policy
  • Build strong relationships with brokers, solicitors and valuation partners
  • Champion strong governance, regulatory compliance and excellent customer outcomes under SMCR

What you’ll bring

We’re looking for a confident, credible underwriting manager/leader who thrives in a fast‑paced specialist lending environment:

Essential experience & skills

  • Proven experience in manual underwriting within Bridging and Specialist BTL lending
  • Deep expertise in non‑standard lending, including complex property and income structures
  • Proven experience operating with delegated lending authority
  • Strong understanding of FCA regulation across regulated and non‑regulated lending
  • Experience presenting cases to Credit Committees and influencing risk policy
  • Demonstrable ability to lead, develop and motivate a specialist underwriting team
  • Excellent stakeholder management skills across intermediary and professional panels

Qualifications

  • CeMAP (or equivalent) desirable

Why join Castle Trust Bank?

  • Competitive salary
  • Performance bonus (based on individual and company performance)
  • Generous contributory pension through Hargreaves Lansdown
  • Life Assurance
  • 28 days’ holiday + option to buy/sell 5 days
  • Additional paid volunteering day
  • Private healthcare (BUPA single cover)
  • Free access to BHSF Rise EAP to support colleague health and wellbeing
  • Gym discounts
  • Season ticket travel loans (if applicable)
  • A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact talent@castletrust.co.uk

https://www.castletrust.co.uk/careers/who-we-are

Castle Trust Bank

About Castle Trust Bank

Traditional financial service providers are often burdened with costly overheads including expensive branch networks, inflexible technology and huge armies of people. At Castle Trust Bank, we keep our overheads to a minimum and we use savings proceeds to fund our lending solutions.

In the past, we offered investment products to our customers which proved very popular. As a bank, we now offer savings accounts, giving our customers the added benefit of FSCS protection for their deposits. Our history means that we have a strong understanding of what our customers need and have built our savings range with those customers and their needs front of mind.

In a complex world, we strive for openness and clarity. We place the highest importance on treating our customers fairly not just because it's the right thing to do but because we know that the trust of our customers is crucial to our future success.

We recognise that for many mortgage customers, traditional solutions don't cut the mustard. These customers can often have high quality assets but unconventional income and so find it difficult to borrow at reasonable rates and on sensible terms.

What experienced buy to let investors need is lending with imagination. They need a lender that recognises cash flow and net worth are not the same thing. They need a lender that is flexible in their approach and makes considered, logical decisions. Castle Trust Bank is that lender.

We also offer point of sale finance through our Omni Capital Retail Finance arm. Partnering with retailers nationwide, we support their business by offering finance plans to their customers. OmniPort technology gives retailers paperless credit approval which fits seamlessly with their sales processes and customers can use our dedicated customer portal to keep up to date with their loans.

Industry
Finance & Insurance
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2012
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