Job Description

• Employment Type: Full time (35 hours per week)
• Duration: 2 year Fixed Term Contract
• Remuneration: Senior role, competitive total package
• Location: Kensington, NSW (on-campus role, hybrid work arrangement)

About UNSW

UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter.

Why this project

UNSW is introducing a new Learning Management System (LMS), and you're invited to take part in reshaping the digital environment that will support teaching and learning for everyone.

This is more than a system implementation. The program integrates change, training, communications, and engagement to support staff and students through a thoughtfully designed transition. Guided by a human-centred design approach, we are aligning the LMS with Flex-Semester and curriculum changes as a connected and cohesive transformation.

Joining at this stage means becoming part of an exciting phase of delivery in helping shape how this transformation is experienced across the University. You’ll collaborate with an experienced, multidisciplinary team, working within a program that benefits from strong executive sponsorship, clear direction, and meaningful institutional impact.

Why this role

As the Head of Training, you’ll lead the university-wide training strategy for a new learning management system, guiding a central team and faculty-based trainer network to support students and staff. You’ll work with faculties, senior leaders and the LMS provider to influence decisions, build training capability and measure the impact of the program.

Skills and Experience

To be successful in this role you will need:

• Relevant tertiary qualification with subsequent extensive experience or an equivalent level of knowledge gained through any combination of education, training, and experience.
• Demonstrated experience in developing and delivering training plans to support organisational change.
• Proven experience managing and developing a team.
• Demonstrated experience in distilling complex information into simple messages with the ability to tailor content for a variety of audiences.
• Knowledge of both traditional and modern training methods, such as mentoring, coaching, on-the-job or classroom training, e-learning, workshops, and simulations.
• Excellent communication skills and strong influencing and negotiation skills, including demonstrated ability to build networks with key internal and external stakeholders (i.e. government, national & international networks).
• Ability to work in a highly adaptable and consultative manner, working in a collaborative way to deliver the best outcomes.
• Proficiency in evaluating training program effectiveness and gathering feedback from participants to improve future sessions.
• Knowledge of change management principles, especially when implementing new training initiatives or processes.
• Excellent time management and organisational skills with the ability to navigate through competing deadlines.

To Apply

Through the job portal, please submit the below as part of your application:

1. Your CV
2. A cover letter outlining your interest, and how your skills and experience aligns with the scope of the role.

Applications sent directly to the contact below will not be considered.

Please note: Sponsorship is not available for this role; valid Australian working rights are required on application.

The closing date for applications is 11:55pm on Sunday 29th November 2026, 11:55PM

Job Queries: Ayla Kamal - Talent Acquisition Partner, for any recruitment-related enquiries

ayla.kamal.@unsw.edu.au

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible working options
• Career development and leadership opportunities
• 17% flexible superannuation contributions and additional leave loading payments
• Additional leave over the Christmas period
• Discounts and entitlements across retail, education, and fitness providers

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks

As part of our recruitment process, candidates may be required to undergo pre-employment screening, including qualification verification, reference checks, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disability, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.