Job Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

As the Head of Training, you will take the reins of GYG's national training function and set the standard for training excellence across our corporate and franchise restaurants alike. Reporting to the Director of Centre of Excellence, you will shape and lead our national training strategy, build a talented team of State Training Managers, and look after the Train the Trainer model that keeps our restaurant training sharp and consistent in every state. You will be the bridge between our central training team and the day to day on the floor, making sure each State Training Manager has what they need to deliver brilliant training in their patch. It is a role with real reach, helping us grow capable, confident Crew, Managers and Franchisees right across the country.

What You'll Do

Here's what your days will look like:

• Lead and grow a high-performing team of State Training Managers and a Training Coordinator
• Build and own GYG's national training plan across both our own restaurants and our franchise partners
• Run our Train the Trainer model, setting the standards and making sure they are met in every state
• Own the training side of every new restaurant opening, working hand in hand with the Head of NRO
• Keep all our training tools and platforms fresh, current and on point
• Spot the gaps in how we train and fix them with smart national projects
• Build strong relationships with Operations, Franchisees, People, Culinary and the wider team
• Report to the Director of Centre of Excellence on how our training is tracking and where we can do better

What We Are Looking For

• Extensive experience leading training across a state or the whole country, ideally in fast food, retail, hospitality or FMCG
• A track record of building Train the Trainer programs that work at scale
• Experience leading a team spread across different states
• A real feel for how franchise and corporate operations work together
• Great with senior people, you can win them over and bring them along with you
• Confident with budgets and numbers, you know how to link training spend to real outcomes
• Brings drive and creativity, happy to lead from the front and be hands on
• Ability to travel interstate and intrastate when required

What You'll Love

We're incredibly proud of our amazing people and always have each other's backs. Here's some of what you'll get:

• Be part of Australia's fastest growing restaurant company
• Real career growth, here in Australia and overseas
• Annual bonus scheme and a long-term incentive scheme
• Up to 5 weeks of annual leave each year (ask us how)
• Paid parental leave
• The chance to one day become a franchisee
• A fun, fast-paced team that feels like family

Ready to join the family? Apply now to start the conversation