Job Description

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

How you'll make an impact

In this role, you’ll set and lead the technology strategy that powers AMP’s Customer, CRM and Marketing platforms, aligning a multi‑year roadmap to business growth priorities and AMP’s broader Technology Strategy. You’ll be a trusted technology partner to AMP’s Executive Committee (ExCo), Marketing leadership and senior business leaders, shaping outcomes that improve customer engagement, accelerate D2C momentum, simplify architecture, and reduce cost, all while still delivering fast, secure, compliant and well‑governed services.

You’ll own the end‑to‑end run and change agenda across Customer and Marketing Platforms: operations and maintenance, DR and BCP alignment, DevSecOps uplift, delivery governance, third‑party oversight (including strategic partners like Adobe and Salesforce), and proactive risk management to meet security standards and regulatory expectations (including CPS234). The role requires confident engagement at ExCo and enterprise‑wide governance forums, representing Customer and Marketing Technology internally and externally, and influencing complex decisions with material impact on AMP’s customers and business performance.

What you'll bring to the role

You’re a proven senior technology leader from with deep expertise across Marketing, CRM and Digital platforms and a track record of translating executive strategy into technology outcomes at scale. You bring strong experience working with strategic vendors (including Adobe and Salesforce), and you’re comfortable leading modern engineering practices across DevSecOps, CI/CD, architecture and complex systems design to deliver resilient, scalable platforms.

Just as importantly, you bring exceptional senior stakeholder management capability. You know how to operate at ExCo level, influence diverse executive audiences, and balance commercial, risk and customer outcomes in a highly regulated environment. You lead leaders with confidence, building high‑performing teams, developing talent, planning workforce capacity across onshore and offshore models, and driving large‑scale change, while applying strong financial discipline, governance judgement and clear, credible communication.

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.