Job Description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Kainos’ AI Business Solutions Practice helps customers transform their organisations using Microsoft Dynamics 365, Power Platform and emerging AI capabilities including Copilot and Copilot Studio. As the practice continues to expand, we are strengthening our leadership team by appointing a Head of Technology.

This role is the senior technical leader for the practice. You will set and evolve the technical direction for Dynamics 365, Power Platform and Copilot, provide architectural leadership across pre-sales and delivery, and help shape how we design modern,secureand scalable solutions using Microsoft technologies. You will work closely with the Practice Director and other practice leaders to ensure our technical vision, engineering standards and offerings continue to meet customer expectations and align with Microsoft’s roadmap.

You will also lead how the practice adopts AI-first design principles across Dynamics, Power Platform and Copilot Studio, ensuring our solution approaches keep pace with the rapid evolution of Microsoft's AI ecosystem and reflect responsible, scalable engineering practice.

A key part of the role is developing technical capability. You will lead our community of architects and engineers, provide technical mentorship, and shape the technical skills and practices that underpin our future growth. You will also act as a trusted adviser to senior customers and partners, helping them make confident technology decisions and adopt Business Applications and AI capabilities effectively.

This role is suited to someone with deepexpertisein Dynamics and Power Platform, a strong architecturalfoundationand a passion for developing people,capabilityand technical excellence at scale.

Key responsibilities oftheAI Business SolutionsHead of Technology are:

Technology Strategy & Direction

• Set the technical direction for the Business Applications Practice, ensuring our approach reflects customer needs and stays aligned with Microsoft’s roadmap

• Define andmaintainarchitectural standards, reference models, integration patterns and security guidelines across Dynamics 365, Power Platform and Azure services

• Provideclear guidance on how emerging Microsoft capabilities, including Copilot, Copilot Studio,Fabricand data/AI services, should be evaluated and adopted

• Shape and evolve reusable patterns and delivery approaches that improve consistency,qualityand scalability across our portfolio

• Define how AI capabilities across Copilot, Copilot Studio, Fabric andFoundryare incorporated into standard design patterns, technicalarchitecturesand delivery methods.

People & Capability Leadership

• Provide technical mentorship to architects and engineers, supporting growth in solution design,architectureand engineering excellence

• Lead capability uplift across Dynamics, Power Platform,integrationand AI-aligned skills, ensuring the practiceremainscurrent with certification and best practice

• Foster an inclusive, collaborative technical community that promotes knowledge sharing and continuous learning

• Support hiring for senior technical roles by defining required technical competencies andparticipatingin technical assessments where needed

• Provide technical oversight for the design and lifecycle of accelerators, reusablecomponentsand managed service elements, ensuring they align to Microsoft priorities and strengthen our commercial and delivery differentiation

Customer & Partner Engagement

• Act as a senior technical adviser to customers, guiding architectural decisions, transformationroadmapsand complex solution design

• Build trusted relationships with senior stakeholders across commercial, public sector and healthcare clients

• Engage with Microsoft on product roadmap discussions, engineeringguidanceand joint customer activity

• Support evaluation and onboarding of strategic partners and ISVs where they enhance our solution capabilities

• Represent Kainos in customer briefings, technicalforumsand partner events in a clear and credible manner

Pre-sales, Solutioning & Delivery Assurance

• Provide senior architectural oversight to key bids, ensuring proposals arefeasible,secureand aligned to our technical standards

• Provide oversight on major or strategically important bids, ensuring the proposed solution aligns with technical standards and is bothfeasibleand scalable

• Offer delivery assurance and oversight on high-impact programmes or technical escalations

• Ensure projects follow engineering best practice, architectural governance and agreed technical standards

• Support delivery teams in resolving complex technical challenges and promote a proactive problem-solving culture

• Own the definition and evolution of technical governance for the practice, including quality gates, design standards, architectural reviewprocessesand code guidelines that support consistent, high-quality delivery across all teams

Innovation, IP Development & Continuous Improvement

• Identifyopportunities to develop reusable components, patterns,acceleratorsor tools that increase delivery efficiency and support repeatability

• Contribute to the creation and refinement of service offerings across Dynamics, Power Platform and AI-enabled capabilities

• Lead structured evaluation of new Microsoft technologies, assessing where they can be responsibly applied within customer solutions

• Collaborate with wider Kainos teams to align on tooling,methodsand responsible engineering practices

• Promote continuous improvement across engineering approaches, solutiondesignand delivery methods

• Contribute to thought leadership through internal knowledge sharing, technical write-ups, customer briefings or speaking engagements where appropriate

Essential Experience

• Significant experienceoperatingin a senior technical or architectural leadership role within the Microsoft Business Applications ecosystem

• Deepexpertisein Dynamics 365 Customer Engagement and strong familiarity with other D365 modules or ERP workloads

• Proven experience shaping enterprise-scale solutions and guiding technology choices through design,roadmapand delivery phases

• Strong architectural grounding and practical experience leading complex programmes or multi-team implementations

• Demonstrated ability to influence senior stakeholders, communicate clearly with C-levelaudiencesand guide strategic technology decisions

• Experience developing,coachingand mentoring technical talent, witha track recordof building high-performing technical teams

• Evidence of working in a consulting or professional services environment within the UK or EMEA, ideally involving multi-sector exposure

• Strong commercial awareness and the ability to balance technical integrity with business outcomes

• Experience contributing to or assuring pre-sales activity, including shaping solutions, estimates and technical elements of proposals

DesirableExperience

• Experience working directly with Microsoft field,engineeringor partner teams, including engagement on roadmap, co-sellor joint customer activity

• Familiarity with Azure Data, Fabric, AI/ML or Copilot/Copilot Studio capabilities and how they extend Business Applications solutions

• Experience developing reusable assets, accelerators,frameworksor solution patterns

• Contributions to knowledge sharing, meetups, technical communities,blogsor events

• Exposure to multiple sectors such as financial services, public sector,healthcareor manufacturing

• Experience influencing or shaping go-to-market offerings or technical elements of service propositions

A successful candidate is likely to:

• Be an experienced Principal Architect or senior hands-on technology leader ready to step into a broader practice-wide remit

• Have a balanced mix of technical depth, architectural rigour, peopleleadershipand customer-facing confidence

• Be comfortable taking ownership of standards, coachingothersand shaping capability while staying grounded in real-world delivery

• Thrive in a collaborative, growing practice where they can make a visible impact

Embracing our differences  

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.