Job Description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Head of Technology, reporting to the Chief Information Officer, is a senior leader responsible for aligning technology strategy with the organization’s long-term goals while overseeing enterprise infrastructure, cloud services, software development, and IT operations. This role includes direct accountability for the development and quality assurance functions, ensuring the delivery of secure, scalable, and high-performing technology solutions. The Head of Technology drives innovation, digital transformation, and operational efficiency, while managing security, business continuity, and vendor relationships. By fostering cross-functional collaboration and mentoring high-performing teams, this leader ensures seamless integration of systems and services across the credit union. The role also translates strategic priorities into actionable technology roadmaps and partners closely with business stakeholders to enhance processes, performance, and member experience through thoughtful application of technology.

Schedule: Monday - Friday 8:00am - 4:30pm, and a minimum of 4 days a week onsite or as needed.

In this position, you will

• Strategic Technology Leadership: Develop and communicate a clear technology vision, in collaboration with senior leadership to align technology initiatives with the credit union’s strategic objectives, ensuring that technological capabilities support business goals and drive organizational growth.

• Technology Infrastructure Management: Oversee the maintenance, optimization, and enhancement of the credit union’s technology infrastructure, including cloud services, servers, connectivity, and hardware, ensuring reliable and secure operations.

• Application and Systems Oversight: Provide strategic direction and oversight of software development lifecycle, including planning, design, development, testing, and deployment. Lead the development, implementation, and management of business applications and operational systems, ensuring they meet the needs of various departments and enhance overall efficiency and performance.

• Cybersecurity and Risk Management: Protect the credit union’s data and systems, ensuring system compliance with regulatory requirements and mitigating potential risks.

• Team Leadership and Development: Provide leadership and direction to technology and operations teams, fostering a culture of innovation, continuous improvement, and professional growth. Oversee the recruitment, training, and performance management of technology and operations staff.

• Technology Vision and Innovation: Present a forward-looking vision for technology adoption and innovation within the credit union, identifying emerging technologies and trends that can enhance business processes, improve member experiences, and drive competitive advantage.

• Team Leadership & Collaboration: Mentor and develop high-performing technology teams across infrastructure, operations, data analytics, and development.

• Vendor & Budget Management: Oversee technology budgets, resource forecasting, and vendor negotiations to optimize investments.

• Other duties as assigned.

Qualifications:

Bachelors (Required), BS: Computer and Information Science, BS: Computer Engineering, MBA, MS: Information TechnologyAny equivalent combination of experience and education. | Required
Fifteen years’ experience in either of the following: Development, implementation and maintenance of large-scale systems, preferably across multiple hardware and software platforms, Business unit management experience that includes working closely with IT in the development and implementation of large-scale systems. | Required
Prior executive or VP level experience in setting strategic direction of and leading highly successful information technology, information security, project management, and operational business units. | Not Required
Ten years’ experience in management in which one or more of the following occurred: Demonstrated high competency in the execution of multiple large projects, Experience includes executive leadership roles demonstrating a track record of technology innovation, design, development, and implementation. Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management, gained experience in managing resources to meet goals across multiple projects, gained experience in leading multidiscipline, high-performance work teams/groups, demonstrated competency in developing efficient and effective solutions to diverse and complex business problems. | RequiredCertified Information Systems Security Professional (CISSP) - ISC2, CompTIA A+ Certification - CompTIA, CompTIA Network+ Certification - CompTIA, ITIL v3 Foundation Certification - ITIL Foundation, ITIL v4 Foundation Certification - ITIL Foundation