Job Description

Are you excited for your new career adventure?

At Lyreco, we offer more than just a job, but a career! Our Group Supply Chain team is looking for a Head of Supply Planning F/M to join our headquarters in Gdansk, Poland.

About Lyreco

The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries, operating in 40 different countries across the globe.

A global workplace solutions company with 10,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.

To learn more about Lyreco – see our career website here

WHAT WE OFFER

As Head of Supply Planning, you will lead all Supply operations in Gdansk across Import, Group Suppliers, and the Nordics perimeter. You will directly manage three Supply Managers and provide leadership to the Nordics Supply Team, ensuring operational excellence, strong execution, and continuous performance improvement across the organization.

You will play a key role in enhancing supply efficiency, improving supplier performance, reinforcing governance, and ensuring alignment with global Demand & Supply standards. Acting as a strategic connector between local operations and Group processes, you will contribute directly to service quality, operational reliability, and financial optimization.

Main responsibilities:

Operational Excellence & Supply Performance:

• Drive operational excellence with a strong focus on service levels, lead times, reliability, and internal customer satisfaction

• Ensure high responsiveness and strong operational performance under significant pressure from countries and business stakeholders

• Strengthen governance, processes, and controls to ensure alignment with Group global standards

• Improve supplier performance through active KPI management, escalation routines with Group Merchandising, and corrective action plans

• Ensure Supplier Service Level (SSL) performance for Group suppliers remains above 90%

• Deliver advanced analyses related to supply risks, supplier reliability, parameter quality, and root cause investigations to support subsidiaries in improving business performance

• Build and maintain an organization that enhances local support, increases responsiveness, and accelerates operational improvements

• Provide regular communication and performance reporting to the Group Demand & Supply Director and other key stakeholders

• Lead or contribute to continuous improvement and transformation projects within the Supply Chain organization

Leadership & Team Management:

• Lead and oversee all Supply operations in Gdansk, including Import, Group Supplier teams, and the Nordics Supply Team

• Manage team capacity, workload distribution, and resource planning across the Supply organization

• Define clear objectives for team members and regularly review individual and team performance

• Coach, support, and develop employees according to their skills, potential, and career aspirations

• Foster strong collaboration and communication with key stakeholders including Group Supply Chain teams, country Supply Chain organizations, and other Group functions

YOUR PROFILE

• Significant experience in Supply Planning, Supply Chain Operations, or Demand & Supply management within an international environment

• Proven leadership experience managing operational teams in complex and fast-paced organizations

• Strong analytical capabilities with the ability to translate operational data into concrete business actions

• Excellent stakeholder management and communication skills across multicultural environments

• Strong understanding of supply governance, supplier performance management, and continuous improvement methodologies

• Ability to operate effectively under pressure while maintaining high standards of service and execution

• Experience working in matrix organizations and collaborating with both local and Group stakeholders

• Fluent English is mandatory

REASONS TO JOIN LYRECO:

• A full- time job in a dynamic, passionate, international team

• Possibility to join internal accelerator program

• Competitive salary

• Hybrid work model

• Pension plan

• Personal growth budget

If the above job description interests you and you think you are a good fit, apply now! We look forward to receiving your application!

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