Job Description

At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.

Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.

We are looking for a Head of Supply Chain Excellence to join the team. This is a Senior leadership role responsible for driving operational efficiency, innovation, and continuous improvement across the end-to-end supply chain. This individual will lead the development and execution of best-in-class supply chain practices, ensuring agility, resilience, and value creation in a fast-paced, customer-centric environment.

What you will be doing:

• Strategy & Transformation:

• Develop and implement a supply chain excellence strategy aligned with business goals

• Lead transformation initiatives to optimise processes, systems, and performance

• Champion digitalisation, automation, and data-driven decision-making

• Performance & Continuous Improvement:

• Establish KPIs and performance frameworks to monitor supply chain effectiveness

• Drive Lean, Six Sigma, and other continuous improvement methodologies

• Identify and eliminate inefficiencies across procurement, logistics, planning, and fulfilment

• Stakeholder Engagement

• Collaborate cross-functionally with Procurement, Operations, Finance, and Commercial teams

• Influence senior leadership and key stakeholders to embed supply chain excellence principles

• Build strong relationships with suppliers and partners to enhance collaboration and innovation

• Leadership & Capability Building:

• Indirect Leadership: Influence and develop a high-performing team of supply chain professionals

• Programme management of all supply chain initiatives

• Foster a culture of excellence, accountability, and innovation

• Design and deliver training programmes to upskill teams and embed best practices

• Proactively manage supply chain risks and develop mitigation strategies

What we need from you

• Proven track record in leading supply chain transformation and excellence programmes

• Extensive experience of using SAP in a supply chain context

• Deep understanding of end-to-end supply chain operations and technologies

• Strong analytical, strategic, and problem-solving capabilities

• Exceptional communication and stakeholder management skills

• Experience with Lean, Six Sigma, or similar methodologies

• Experience of successful supply chain system implementations

• Qualifications:

• Degree in Supply Chain Management, Engineering, Business, or related field

• Advanced certifications (e.g., APICS, CSCP, Six Sigma Black Belt) are highly desirable

What you will get from us:

• Competitive salary and holiday allowance

• Company performance related bonus

• A pension contribution

• An exclusive staff discount

• 24/7 healthcare appointment support

• Hybrid working – 3 days in office & 2 days from home and flex start/finish times

• External private employee wellbeing support

• Access to Perkbox

• Volunteer days

• Team Recognition scheme

• Training and Development

• Holiday carry-over scheme

• Season-ticket travel loan

• Cycle to work scheme

• Parental Leave support

• Holiday trading (buy/sell) and extra holiday days for long service