BEUMER Group

Head of Software Customer Support Projects

BEUMER Group  •  Kingdom of Denmark (Onsite)  •  2 days ago
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Job Description

Would you like to grow professionally in a company that develops and maintains highly complex, mission critical systems for a global market within sortation of luggage in airports and parcels for logistics companies? Then take this opportunity to create something that matters.

Join us to apply your expertise within portfolio management of complex software solutions for logistics centres and airports worldwide. Take on this exciting and demanding leadership challenge to help us deliver vital infrastructure solutions.

Join a software center of excellence

You join BEUMER Group to manage a portfolio of technically complex software projects & products for automated baggage handling systems and parcel sorters. These mission critical systems are installed across international airports and logistics centers as a completely essential part of daily operations 24/7/365. We have the leading products on the market, and the office in Aarhus, Denmark, is an international center of excellence within the BEUMER organization.

Set the direction

Specifically, you become a member of the software leadership team in Aarhus, where you assume the overall responsibility for a growing software department of +30 project managers, architects and developers. Here, you set the direction and run the portfolio of Software Customer Support projects including coordination with teams from other Group Companies. You also contribute to and review proposals and do capacity planning for current and future activities. This includes utilizing resources from other Group Companies.

Take on budget and project responsibility

You become accountable for the budget and project execution of all Software Customer Support projects up to medium size, overseeing up to 50 projects of duration from a few months up to 2-3 years. It is your job to guide, support and coach the responsible software project managers, so we can deliver on-time and within agreed budget, scope and quality.

Software Product

Our solutions are built on a number of core products developed by BEUMER. You provide input and ideas to product managers in the product department but in the Software Customer Support department you also take responsibility for maintenance of the legacy products developed by BEUMER.

Facilitate great collaborations

As you do so, you monitor the progress of the project portfolio, implement corrective actions when needed, and provide your support by attending meetings with customers, partners and suppliers. But just as important, you collaborate with your peers in other divisions and departments to facilitate good collaboration in order to ensure that the software and electro mechanic components come together as an integrated system.

Skilled portfolio manager

As Head of Software Customer Support Projects, your task is to enable your organization, so it can deliver the high-quality software projects needed for mission critical systems. To do so, we believe you:

  • Have a master’s degree and have worked in a similar role, as department or portfolio manager, where you have managed complex software development projects, including budget management.
  • Knows about application management / product lifecycle management
  • Thrive in a fast-paced international project environment, where making decisions, handling several projects at once and keeping good relations to stakeholders is the key to your success
  • Are an experienced leader of leaders and know how to develop and support employees, creating buy-in and setting a direction.
  • Knowledge about software development processes like Scrum, CMMI, ITIL and similar methods and standards would be an advantage.
  • You are PMI, IPMA or Prince2 certified or have a similar training/certification
  • Can travel minimum 40 days a year to customers all over the world, and you are able to conduct negotiations in spoken and written English.

To lead a department of committed and highly skilled specialists, you will need drive, energy and people skills. Also, having the overall responsibility for mission critical systems, and working in a project culture, you need a high sense of urgency, and the ability to apply corrective actions in case of potential project risks. And you have the experience to facilitate improvement initiatives, so we stay a preferred partner.

Interested?

If you would like to know more about the position, please contact Søren Elkjær Holm on +45 31 76 04 48.

If you would like to play a committed part in our successful family business, you can apply online at beumergroup.com/career.

We look forward to welcoming you!

BEUMER Group

Conveying, loading, palletizing, packing, serration and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

BEUMER Group

About BEUMER Group

The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,600 employees worldwide, the BEUMER Group has annual sales of about EUR 1,25 billion.

The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling.

Long-term success instead of short-term profits

To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values.

Responsibility for products ...

These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers'​ results.

... and the environment

For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks.

We achieve this through:

• Energy-efficient product design

• Future-oriented technologies

• Prevention of environmental pollution, accidents, and health risks

• Ongoing product optimisation and employee training

• Commitment that goes above and beyond legal requirements

Legal notice: https://www.beumergroup.com/en/legal-notice

YouTube: https://www.youtube.com/user/BeumerGroup

Facebook: https://www.facebook.com/BeumerGroup

Instagram: https://www.instagram.com/beumergroup.careers

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Beckum, DE
Year Founded
Unknown
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