Hitachi

Head of Service Academy - NAM

Hitachi  •  United States (Remote)  •  2 days ago
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Job Description

Location:

Remote - North Carolina, United States

Job ID:

R0130719

Date Posted:

2026-05-27

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Communications & Corporate Affairs

Job Schedule:

Full time

Remote:

Yes

The Opportunity

In this role, you will shape how technical and service capabilities are developed across North America within a complex power grid environment. You will oversee the development and deployment of training programs that prepare field teams, engineers, and service professionals to support and maintain critical infrastructure. The work focuses on translating broader service and capability strategies into practical training solutions, building scalable learning programs, and ensuring teams are equipped to meet evolving operational and customer requirements. You will collaborate across service operations, engineering, and commercial teams to address workforce capability needs driven by technology advancements, digitalization, and lifecycle service demands. This includes strengthening technical expertise, supporting adoption of new tools, and building readiness for future grid challenges. Your work contributes directly to the reliability, safety, and performance of power systems by ensuring service teams are prepared to deliver consistent, high-quality outcomes across the lifecycle of grid assets.


How You’ll Make an Impact

  • Translate training and capability strategy into regional programs aligned with service operations and workforce needs

  • Develop and manage a training roadmap that supports service delivery, technical capability, and operational readiness

  • Oversee development and delivery of technical, digital, and safety-focused training programs

  • Partner with service, engineering, and commercial teams to identify capability gaps and prioritize learning initiatives

  • Establish and maintain consistent training standards, certification approaches, and delivery methods

  • Monitor program effectiveness using performance data and continuously improve learning outcomes

  • Support the deployment of digital and blended learning solutions, including remote and hands-on training formats

  • Build and support a network of trainers, instructors, and subject matter contributors across the organization

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.


Your Background

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

  • Bachelor’s degree in a relevant field such as engineering, business, or learning and development

  • Experience in technical training, service operations, or workforce capability development within industrial or energy environments

  • Experience designing and delivering structured training programs across multiple formats (in-person, virtual, or blended learning)

  • Experience working with cross-functional teams in service, engineering, or project-based environments

  • Experience supporting organizational change, capability development, or continuous improvement initiatives

  • Strong communication and collaboration skills to engage stakeholders across technical and operational teams


More About Us

You will gain exposure to advanced grid technologies while working alongside experienced professionals, with opportunities to strengthen your expertise in service capability development and technical training.

  • Opportunities to work on innovative technologies that shape the future of energy

  • A collaborative environment with experienced professionals across the power industry

  • Access to learning platforms and career development programs

  • Competitive health and retirement benefits

  • Paid leave and flexible work arrangements

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi

About Hitachi

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

Hitachi’s Social Innovation Business is centered around 5 growth sectors: Mobility, Smart Life, Industry, Energy, and IT. Globally, we have nearly 300,000 employees who are working to improve people’s quality of life and our customers’ social, environmental, and economic values to create a sustainable future. The challenges we face as a society are unprecedented, but so are the opportunities. Together, let’s start powering good.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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