Job Description

Position/Employment type:

Head of Sales & Business Development, GardaWorld Uganda

Organization/Reporting line:

Reporting to the Country Director, GardaWorld Uganda

Place of work/Travel:

Kampala, Uganda with travel within Uganda

Contact and Cooperation:

Internally Company-wide with a focus on commercial sales activity and marketing.
Externally: Clients, government and statutory authorities, and service providers

Job Outline:

The Head of Sales and Business Development designs and conducts business activities to grow potential opportunity and manage the sales pipeline to secure revenue. He/she will be an experienced, self-motivated and high-energy individual with confidence in delivering sales results with clear metrics in accordance to the company goals and objectives.

This position is responsible for supporting the creation and ensuring the effective implementation of an industry leading sales strategy to drive organic growth. This role provides strategic and operational expertise to generate, and chase leads to win profitable business.

Duties & Responsibilities:

• Develop and grow new and existing commercial relationships to identify business opportunities.
• Plan and coordinate the implementation of the revenue growth strategy and the penetration of new markets in addition to markets we currently operate in.
• Responsible for decision making, day to day management and strategic direction of the sales growth and customer relationship management of the organization.
• Participate in the business planning process, review, recommend, manage budgetary approval, implementation and cost control for achievement of business goals.
• Manage the company’s interactions with current and future customers to organize and synchronize sales, marketing, customer service, technical and operational support as well as maintain continuous updates with clients, to ensure client satisfaction is always unparalleled.
• To actively manage key strategic relationships with existing and prospective clients and government agencies/departments.
• Lead the business development cycle through active research, market scanning and dissemination of new bid opportunities through online and offline resources.
• Continuously develop, progress and grow sales opportunity pipeline with profitable and achievable business targets.
• Proactively ensure a steady market share as the company retains market competitiveness by building a high-performing business development team that delivers results.
• Further GardaWorld brand awareness through maintaining a positive image in marketing activities.
• Identify and interpret market trends to lead the development and implementation of new business initiatives.
• Support the bid process by managing the external tender process including compliance with legal and internal requirements for client bids.
• Provide timely and accurate data on sales pipeline and client contract terms to inform decision making.
• Deliver Revenue Growth Management capability development closely aligned to the Africa Region sales strategy.

Competencies:

• Gravitas and proven strategic and influencing skills as well as demonstrable experience in creating relationships at senior levels with diverse client groups across multiple geographies.
• Ability to move from planning to execution of commercial and brand management strategies.
• Good understanding of business fundamentals and drivers of growth & value across a broad range of markets and business dimensions.
• advanced commercial finance skills.
• Proven understanding of revenue growth management combined with the ability to pitch complex business concepts/proposals to potential customers.
• Tangible experience in project management, business development and negotiation skills driving complex cross-functional projects involving multiple internal and external stakeholders.
• Ability to apply strategic business game plans into day-to-day priorities and set KPIs for the Sales and Business Development Team.
• Strong understanding of a broad set of business issues, market, trade and competitive environment in Uganda.
• A leader able to motivate a team to work towards a common goal.
• Ability to drive cross-functional support and alignment, securing controlled information flow in the Sales strategies.
• Highly developed communication skills within a commercial business environment at a senior level – ability to convey complex information across a wide-ranging audience.
• Ability to naturally collaborate with colleagues and has a proven entrepreneurial mindset to inspire behaviours across the whole organisation, building passion and commitment

Experience:

• Minimum of bachelor’s degree in marketing, Business Administration, Management, Commerce or related field
• A minimum of ten (10) years’ experience in revenue growth management, commercial planning, market analysis, execution, segmentation, and channel strategies five (5) of which should be in a leadership position.
• Accomplished in developing new complex/customized services, with a record of consistent negotiation and delivery of significant new contract wins.
• Proven track record of achieving sales targets and driving business growth.
• Active affiliation with appropriate commercial and sales networks and organizations and ongoing business networks involvement preferred.
• Experience in identifying and exploiting new business opportunities for new products, services, and markets, and with managing and developing current business networks.
• Intimate knowledge and understanding of the complexities and client challenges of doing business in Uganda.
• Evidence of a deep network of client relationships based in and outside of Uganda.
• Excellent communication and interpersonal skills.
• Results-oriented with a strong sense of accountability.