Our client
has been building
sophisticated enterprise-class software for the biggest banks and largest
enterprises in Malaysia over 20 years with multiple international
awards. Currently on a mission to expanding overseas, they are seeking a passionate and ambitious Head of Sales to lead the Indonesia
market entry and bringing to the next level growth.
As the Head of Sales,
Indonesia, you are responsible for the entry into the Indonesia market.
Working closely with the CEO and various heads of department, you will lead and
grow a dynamic team of account managers and support teams in delivering on the
company’s growth ambitions in Indonesia.
Key
Responsibilities
1. Sales strategy
execution:-
-
Develop and execute the overall
Sales Roadmap for Indonesia, aligning it with the company's business objectives
and growth targets.
Drive sales growth by
identifying and pursuing new business opportunities, markets, and customer
segments in Indonesia.
Oversee and lead sales
improvement initiatives, such as:
Developing a robust Key Account
Management Plan for the company’s top accounts in Indonesia, including product
mapping, relationship management, etc.
Improving visibility into the
sales funnel and increasing conversion rates by streamlining sales processes.
Developing sales tools and
processes that support effective sales selling efforts, integrating the sales
cycle into the CRM.
Leading regular sales team
cadences to facilitate discussions and remove roadblocks in the sales process.
Developing and execute on
go-to-market strategies for new products & segments.
Monitor and analyze market
trends, competitive landscape, and customer needs to identify new product and
service offerings that align with market demands.
Ensure detailed key account management
plans are being executed accordingly.
Provide regular reports and
updates to the executive team on sales performance against monthly budgets,
market trends, and strategic sales initiatives.
Deliver on the overall sales
targets and objectives set by the company.
2. Developing
high performance sales team:-
-
Build and lead a team of
account managers, providing coaching, guidance, and support to enable them to
achieve individual and team sales targets.
Implement and manage a
disciplined sales review cadence and pipeline monitoring process to drive sales
efficiency, forecast accuracy, and revenue predictability.
Establish expectations on sales
performance standards for team of Account Managers, and give feedback,
including managing underperformers.
Provide leadership to the SPD
function to ensure initiatives are seen through, gap-closing strategies are
proactively developed & CRM best-practices are adhered to.
Develop a robust sales training
curriculum with support from the Head of Sales Training to upskill the account
managers in various hard and soft skills.
Develop a winning AMP
(Attitude, Motivation & Passion), skills & competencies within the
sales team.
3. Lead generation
via partnerships and marketing:-
-
Secure strategic partnerships
that will generate high-quality leads and opportunities for the company
Develop win-win commercial
agreements with partner organizations & incentivize partners to deliver on
expectations.
Collaborate with the marketing
team to develop effective sales enablement materials for pitches and demos
Run effective workshops and
social events for lead generation and relationship-building, and setup an
effective incoming lead management process.
4. Establishing
and strengthening client relationships:-
-
Establish strong relationships
with key decision-makers in target banks and financial institutions, leveraging
your network and industry expertise to generate leads and close deals.
Strengthen relationships with
existing customers to expand the share of wallet, identify upselling and
cross-selling opportunities, and ensure high customer satisfaction.
Develop and maintain a robust
relationship mapping between company and the client org, at all levels of the
organization.
5. Fostering
close internal collaboration
-
Collaborate with internal
teams, including product, legal, finance and customer success, to ensure
seamless delivery and implementation of solutions to customers.
De-bottleneck processes where
necessary to minimize delays along the entire revenue-generating value chain,
from pitching to contract signing to delivery and contract renewal.