Job Description

The opportunity

Retail is undergoing a major shift.

Stores are no longer just places to transact — they’re places where customers experience brands, receive expertise and build relationships. Appointments, services and consultations are becoming a core part of how modern retailers operate.

Appointedd powers those experiences.

Our platform helps retailers manage appointment-driven customer journeys across stores and services, and we work with some of the most interesting brands and retailers in the market.

We’re entering an exciting new phase of growth and are looking for a Head of Sales to help scale our enterprise retail business.

This is a chance to play a central role in building the commercial engine of a company operating at the intersection of retail, technology and customer experience

You’ll work closely with the founder and leadership team to help build the commercial engine behind the next stage of Appointedd’s growth.

What you'll do

• Lead new business sales with enterprise retail customers

• Build and convert a strong pipeline of strategic opportunities

• Navigate complex organisations and multi-stakeholder sales cycles

• Lead complex, high-value commercial conversations with some of the most interesting retailers in the market, often working directly with senior decision-makers across digital, store and commercial teams

• Work closely with the founder and leadership team on key deals

• Help shape how our sales function evolves as we scale

This role combines enterprise selling, commercial strategy and leadership

The type of person who will thrive here

You’re a strong commercial operator who enjoys executing on GTM strategies as much as selling.

You’re comfortable working in environments where things are evolving quickly, and you enjoy helping customers see new possibilities.

You likely enjoy:

• Winning strategic accounts

• Building long-term commercial relationships

• Navigating complex organisations

• Selling ideas as well as products

Experience that would help

• Enterprise SaaS or platform sales

• Experience selling into retail or consumer-facing businesses

• Exposure to commerce, marketing or retail technology

Retail experience is a big advantage, but not essential.

Why join Appointedd

• Work with leading retailers across multiple sectors

• Play a key role in the next stage of the company’s growth

• Help shape the future of retail customer experiences

• Join a team building ambitious technology with global potential

Interested?

If you’re excited about building something meaningful in retail technology, we’d love to hear from you.