SAVENCIA

Head of retail USA

SAVENCIA  •  New York City, NY (Onsite)  •  3 hours ago
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Job Description

At LMDC, we believe that culture drives leadership, leadership drives customer experience, and customer experience drives business performance.

As we continue to grow, we are seeking a Head of Retail USA to lead our retail network, strengthen our leadership teams, and build the operational foundations needed to support the next stage of our development.

This role combines retail strategy, business growth, operational excellence, and people leadership. The successful candidate will drive sales and profitability while elevating the customer experience, strengthening merchandising and store standards, developing talent, and building scalable processes across the organization.

  • Define and execute the retail strategy for the US market.
  • Drive sales growth, profitability, and overall retail performance.
  • Support the development and opening of new stores and future expansion projects.
  • Build, coach, and develop Store Managers and Retail Leaders.
  • Foster a culture of accountability, ownership, collaboration, and continuous improvement.
  • Develop internal talent and support succession planning and career growth opportunities.
  • Strengthen customer experience, clienteling initiatives, and service excellence across the network.
  • Elevate store presentation, merchandising standards, and brand execution.
  • Implement and optimize retail processes, tools, and operating standards to support business growth.
  • Lead change management initiatives and organizational transformation when needed.
  • Partner with Supply Chain, Operations, Finance, HR, Marketing, and Merchandising teams to ensure strong cross-functional alignment.
  • Manage retail budgets, payroll, workforce planning, and resource allocation.
  • Monitor and drive performance through KPIs, business reviews, and action plans.
  • Champion a safe, engaging, and high-performing work environment where employees can grow and succeed.
  • 10+ years of progressive retail leadership experience.
  • Proven success leading multi-site retail operations.
  • Strong commercial and financial acumen with P&L responsibility.
  • Demonstrated experience developing leaders and high-performing teams.
  • Experience supporting retail growth, scaling operations, and implementing new processes.
  • Strong strategic thinking, organizational, and change management capabilities.
  • Luxury, premium, fashion, beauty, hospitality, or customer-centric retail experience preferred.

Savencia is an international, family-based and independent food group infused with strong corporate values and a vocation: “Leading the way to better food”. With more than 26,000 employees in 38 countries, Savencia develops innovative products of high quality that are mainly commercialized in Retail and Food Service.


Groupe SAVENCIA is a major player in processing milk, international player in Premium Food Service, also presents in retailing and shops and specialized in sweet gastronomy / chocolate, charcuterie and seafood brands.

SAVENCIA

About SAVENCIA

The world over, a passion for savors and specialties.

Savencia is an international, independent family food group, with 25,900 employees worldwide and brands sold in 120 countries.

Guided by its mission "Leading the way to better food", Groupe Savencia develops innovative and high-quality products and brands for retail, food service and industry. It relies on human-sized subsidiaries deeply rooted in their local markets, as well as on shared global expertises.

Strong values, people centric approach and ambition to excellence are at the heart of the Savencia’s culture. This humanistic and entrepreneurial culture is a basis shared day by day, fostering the professional development of its employees.

With its subsidiaries and stakeholders, Savencia is committed to leading the way sustainably, to encourage healthy eating and contribute to the common good, as part of its Oxygen CSR approach.

The Group has two entities:

Savencia Fromage & Dairy, a major player in dairy processing and N°. 5 cheese manufacturer worldwide, with a diversified brands portfolio. Iconic brands like Caprice des Dieux, Elle & Vire, St Moret, Le Rustique, St Agur, Géramont or Milkana, local leaders like Burgo de Arias, Balade, Lucina, Pribinacek, Polenghi or Ilolay, and PDO brands like Papillon, Époisses Berthaut or Lescure butter.

Savencia Gourmet, an international player in chocolate and premium brands for sweet gastronomy, notably with the Valrhona, Weiss and Republica del Cacao brands, as well as La Maison du Chocolat and De Neuville stores. In France, Savencia is also present in deli and seafood with strong brands like Bordeau Chesnel, St Agaûne and Coraya.

To know more about Savencia or discover our career opportunities: visit our website savencia.com

Industry
Food & Beverage
Company Size
5,001-10,000 employees
Headquarters
Viroflay, FR
Year Founded
Unknown
Website
savencia.com
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