Metcash

Head of Retail Development & Store Excellence

Metcash  •  Macquarie Park, AU (Onsite)  •  7 hours ago
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Job Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business. When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

  • Grow your career with tailored development programs
  • Make your mark in a high-performing, values-led team
  • Thrive your way with flexible work options

About the Opportunity

Bring your retail vision to life.

This is an opportunity to lead the next chapter of store development across the IGA network. As Head of Retail Development and Store Excellence, you’ll bring a game-changing mindset to how independent supermarkets look, feel and operate — from innovation and store design through to refurbishment, construction, fit-out and equipment.

Leading a diverse, multidisciplinary team, you’ll turn big ideas into exceptional retail environments that deliver for shoppers, retailers and the business.

In this Role, You Will:

  • Set the vision for retail development — drive innovation, customer-led design and new capabilities to create best-in-class IGA store experiences.
  • Lead and inspire a multidisciplinary team across format development, planning, design, project delivery, signage and equipment, building capability and future leaders.
  • Deliver major national projects from concept and design through to construction and fit-out, ensuring quality, safety, compliance, timelines and budgets are achieved.
  • Drive commercial performance through P&L ownership, strong governance, procurement, project financial management and a relentless focus on ROI.
  • Build strategic partnerships and influence change across Metcash, state teams, independent retailers, suppliers and contractors to deliver continuous improvement and stronger retail outcomes.

You’ll bring:

You’re a senior retail development leader who combines strategic thinking with the ability to get things done.

  • 10+ years’ experience across retail development, store expansion or capital projects, ideally within supermarkets or large-format retail.
  • Significant experience leading multidisciplinary teams and complex, national-scale projects.
  • Strong expertise across retail design, construction, shop fit-outs and project delivery.
  • Commercial and financial acumen, including P&L, budgeting, forecasting and ROI management.
  • A genuine passion for customer-led retail, innovation and creating better shopping experiences.

What’s on Offer

🏖️ Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Join us and be part of something bigger!

#INFLA

#LI-SS1

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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