Human Resource Solutions International - HRSI

HEAD OF RETAIL - BANKING

Human Resource Solutions International - HRSI  •  Karachi, PK (Onsite)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

HRSI is conducting an executive search on behalf of a leading global bank in Pakistan. Scope of work included end-toend ownership of the Bank's entire Retail Banking franchise, including traditional retail, digital retail, digital SME, Payments/Digital, Cards & CCPL, and ecosystem-led revenue streams. Build and scale a product-led, digital-first retail and SME banking business, strengthening deposits, payments, lending, card profitability, merchant solutions, and embedded finance in alignment with the Bank's overall retail strategy.

The organization is an equal opportunity employer, committed to fostering diversity and inclusion across all levels of our organization.

KEY RESPONSIBILITIES:

Business Ownership, P&L & Growth Strategy

  • Own the entire Retail Banking P&L
  • Drive revenue through digital monetization levers, card/payments unit economics, cross-sell, SME/merchant revenue streams and portfolio optimization.
  • Define and execute a unified growth strategy

Growth Engine Leadership

  • Build and optimize digital funnels across digital and
    traditional baking.
  • Deploy growth loops, referral engines, merchant funnels, viral mechanics, and performance marketing.
  • Deep R&D and execute unique ideas and reduce CAC

Digital Sales & Distributions Excellence

  • Translate branch-banking expertise into scalable
    digital sales engines.
  • Drive deposit growth and cross-sell across the app.
  • Oversee digital stack supporting retail, SME, payments, cards, merchant acceptance.

Product Technology & Integrations

  • Work with Product and Engineering teams using agile squads, sprints, and MVP-to-scale delivery.
  • Enable eKYC, biometrics, real-time risk scoring, and instant account activation.

CORE COMPETENCIES:

  • Customer Insights - Understand regional nuances, customer psychology, and competitive local dynamics
  • Payment & Eco-System - Lead payments strategy across digital solutions. Build ecosystem partnerships with apps & platforms.
  • Leadership & Culture -Build teams blending banking expertise with tech-startup and mindset of a global digital bank.
  • Frameworks - Strong commands over digital, tech, risk. Operates within SBP regulated frameworks.
  • Problem Solving - Address revenue leakage, funnel drop-offs, and CAC inefficiencies. Resolve growth & portfolio performance challenges.
  • Decision Making - Full authority over Retail Banking strategy, growth roadmap, and product priorities. Ownership of Retail Banking P&L, revenue

 SKILLS & QUALIFICATIONS:

  • Education Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred).
  • Experience 15+ years of experience in Retail Banking with senior leadership exposure in sales and distribution at a leading bank in Pakistan.
  • Expertise Proven success in digital acquisition, growth funnels, CAC/LTV, activation, and retention. Proven record leading large cross-functional teams across a digital bank. Strong commercial
    acumen and portfolio monetization expertise. Proven track record of delivering strong P&L outcomes.

Only shortlisted candidates will be contacted
Application Deadline:
28th June 2026
www.hrs-int.com

Human Resource Solutions International - HRSI

About Human Resource Solutions International - HRSI

Founded in 2004 with a primary focus on executive search, HRSI expanded its services in 2009 with Human Resource Solutions Private Limited (HRSPL). As a leading HR service provider in Pakistan, we offer executive search, employee outsourcing, business process outsourcing, mass recruitment, pre-employment screening, employee outplacement, training, and more.

Based in Karachi with a regional office in Islamabad, our team of over 120 professionals serves over 200 clients globally and locally across 22 industries. We are affiliated with the Kilpatrick Group, a global executive search firm with offices in multiple countries.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Karachi, PK
Year Founded
2004
Social Media