Job Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

Our Regional Managed Enterprise team leads partnerships and accelerates growth with Grab's largest regional merchants, clients, and agencies. We are critical to Grab's vision of becoming Southeast Asia's super app by being indispensable partners to our most strategic regional accounts. Our focus is on driving business and commercial growth across the entire OneGrab ecosystem We develop business strategies that allow us to serve our largest strategic partners, believing in creating mutually beneficial collaborations that enhance their business offerings and positively improves customers' lives.

Get to Know the Role

As the Head of Regional Strategic Accounts: Merchants and FMCG, you bring demonstrated partnership skills, commercial strategic expertise, operational discipline, and inspiring people leadership experience to lead a high-performing team. You will have expertise in both the QSR/F&B and FMCG industries, along with experience to build meaningful partnerships using consultative selling techniques that maximise value in partnership negotiations and implementations. You will lead a team in committing to and achieving multiple bold joint business plans with the region's largest multinational merchants, driving incremental impact in local markets by strengthening regional partnerships and nurturing growth that measurably cascades to local operations. You will report to the Regional Head of GrabAds and Enterprise based onsite at Grab Singapore, One-North office.

The Critical Tasks You Will Perform

• Strategic Leadership Be the strategic brainpower for the Regional Strategic Accounts team but also our push into Groceries through GrabMart 3.0 by providing executive leadership internally and externally for the sourcing, deal-making, and execution of strategic and commercial partnerships with our largest regional QSR merchants and FMCG partners.
• Team Leadership & Development Lead a team of Regional Commercial Managers through the entire joint business planning process and implementation. Provide executive leadership to a team of enterprise-level sales professionals in each of our eight local markets, covering both merchant (QSR/F&B) and FMCG accounts.
• Incubate Growth Partner with your Regional Commercial Managers to identify and incubate the next wave of strategic regional accounts, ensuring the team is set up for continued, long-term sustainable growth across the portfolio of Grab's most important partners.
• Long-Range Planning Close collaboration with the Regional Head, Managed Enterprise Business on the long-range planning of our regional strategic account priorities and goals.
• Relationship Management Develop essential internal and external business relationships to lead the achievement of joint business plan commitments.
• Champion Accountability Manage joint business plan progress and processes to ensure the Regional Strategic Accounts team aligns with company strategy, drives business growth, and integrates with new product opportunities across our OneGrab ecosystem
• Lead regional scaled plans by partnering with Operations, Product, and Marketing teams to sync on strategy and partnership goals. Lead core projects in collaboration with these teams and across the business to cultivate strategic, long-term opportunities with our diverse partners. You have a collaborative mindset, with willingness to assist teammates as needs arise.

Qualifications

What Essential Skills You Will Need

• You have 15+ years of relevant experience dealing with major brands, including expertise in contract terms, negotiations, and collaboration campaigns. You have demonstrated deep experience with an inside-out understanding of both the QSR/Food Industry and the FMCG Industry
• High throughput by taking action to deliver outcomes. You excel at having a lot on your plate and gain energy from an accelerated environment.
• Experience contributing to business strategies and negotiations, with experience also driving execution and leading by example.
• Athlete's mentality You are an all-around player, demonstrated ability to flex analytical proficiency, pitching in when needed, and knowing when to take control and lead conversations, whether with an engineer, a product manager, or a C-level executive.
• Experience building relationships and applying consultative selling techniques, including building trust, leading negotiations with confidence, and managing cross teams coordination (product, local operations, engineering, finance, and legal) to implement deals.
• Experience managing several priorities in parallel and navigating evolving situations to making progress in unstructured environments by adjusting plans and approach as needs or market conditions change
• Experience to build and deliver presentations that communicate core messages and influence diverse audiences
• Commercial and strategic experience gained within the QSR, F&B, or FMCG industries.
• Direct experience operating in Southeast Asian markets is an added advantage.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.