Job Description

Location: Tallinn, Estonia
Work Setup: Hybrid
Employment Type: Full-time

Our client is looking for an experienced Head of QA to lead and shape a central Quality Assurance organisation supporting a large-scale multi-region B2C iGaming platform. This is a leadership opportunity for someone passionate about quality engineering, automation, scalability, and building high-performing teams within a fast-paced environment.

You will own QA strategy across the business, drive testing standards and automation practices, and work closely with Engineering, Product, and Platform teams to ensure quality and reliability across a complex ecosystem of products and services.

Responsibilities

• Define and execute the overall QA strategy across multiple product domains including:

  • Casino

  • Sportsbook

  • Platform services

  • Shared services

  • User and compliance systems

• Own and continuously improve:

  • Automation frameworks

  • Performance and load testing capabilities

  • Regulatory test packs

  • Security testing engagement processes

• Partner closely with Engineering leaders on release readiness and quality standards

• Lead QA initiatives for:

  • Game integrations and provider rollouts

  • Sportsbook functionality and trading flows

  • Wallets and payment systems

  • KYC and AML workflows

  • CRM and bonus systems

  • Fraud and responsible gaming controls

• Drive testing for localisation, multi-currency, multi-brand functionality, and jurisdiction-specific features

• Lead non-functional testing initiatives including:

  • Performance testing

  • Load and stress testing

  • Reliability validation

  • Latency benchmarking

  • Concurrency testing

• Collaborate with Platform Engineering teams on environment management and QA infrastructure

• Establish and improve release validation, beta programmes, defect management, and incident response practices

• Conduct post-mortems and translate findings into long-term quality improvements

• Define and manage QA metrics, SLOs, observability standards, and quality KPIs

• Hire, mentor, and develop QA leaders and engineering teams

• Foster a strong culture of ownership, quality, and continuous improvement across the organisation

Requirements

• 8+ years of experience within QA in software product environments

• 3+ years leading QA teams or functions

• Previous iGaming experience (Casino, Sportsbook, or both) strongly preferred

• Experience within regulated B2C industries such as Fintech or Payments may also be considered

• Strong background building and scaling automation frameworks

• Experience integrating QA practices into CI/CD environments

• Strong understanding of:

  • Performance testing

  • Load and stress testing

  • Security testing

  • Non-functional testing strategies

• Experience building or reshaping QA organisations and operating models

• Strong exposure to regulator-facing environments including audits and certification processes

• Familiarity with:

  • Sportsbook platforms

  • Casino integrations

  • Payment orchestration

  • Multi-jurisdiction products

• Good understanding of DevOps and SRE principles including:

  • CI/CD

  • IaC

  • Observability

  • Audit logging

  • Incident management

• Proven leadership experience including hiring, mentoring, coaching, and scaling distributed teams

• Excellent written and verbal English communication skills

What We’re Looking For

We are looking for a strong QA leader who combines strategic thinking with hands-on technical depth. The ideal candidate will be passionate about building scalable quality frameworks, driving engineering excellence, and creating environments where teams can consistently deliver reliable and impactful products.