Job Description

Join us as Head of Property Services, RBS International

• We’re looking for a commercially aware leader to oversee the operational delivery of the workplace and the facilities management service
• You’ll act as a trusted partner to colleagues, customers and supply partners to ensure the most effective use of the bank’s properties by optimising capacity, managing risk and ensuring compliance
• You’ll work with key partners to deliver on the location strategy and align all property requirements to it
• In managing senior business and executive relationships, you’ll be well placed to expand your network and progress your career with us
• If you don’t currently live in Jersey, you’ll need to specifically state in your CV that you have the right to live and work here to be considered for this role

What you'll do

In this key role, you’ll own all workplace services day-to-day and change activity provided to the portfolio for the RBS International (RBSI) business. We’ll look to you to drive the strategic direction and commercial management of the function as a partner to our stakeholders for our branch network and offices. In addition, you’ll make sure that the management framework is consistently applied with positive and proactive stakeholder engagement and communication in support of best practice.

You’ll also be:

• Implementing feasibility, planning and the delivery of capital investment programmes in the portfolio
• Managing senior business relationships while maintaining the voice of the customer with engagement and communications framework
• Ensuring the continuity of key property related services to your network
• Providing a transparency of cost, service, risk management of the portfolio in-line with agreed targets and performance
• Working with supply chain partners, to ensure timely accurate reporting, MI and business intelligence
• Working closely with NatWest Group Property colleagues to remain aligned to all required standards

The skills you'll need

You’ll need to have strong experience of suppliers and service delivery performance across a property portfolio. You’ll also have excellent communication and stakeholder management skills.

Along with this, you’ll need:

• Business and customer relationship management experience
• Effective budget management and commercial awareness

Hours

35

Job Posting Closing Date:

11/09/2026

Ways of Working:Hybrid