Job Description

Who is Turner & Townsend?

All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.

Purpose of the Role

The Principal Delivery Lead is responsible for leading the successful delivery of a portfolio of complex projects and programmes across the T&T business. The role provides strategic leadership to project teams, ensuring safe, commercially successful and high-quality delivery while developing long-term client relationships and supporting business growth.

The role is accountable for operational performance, financial outcomes, governance and people leadership, creating an environment where teams consistently deliver exceptional client outcomes.

Key Responsibilities

Leadership & Delivery

• Lead the delivery of a portfolio of projects from opportunity through to completion.
• Provide strategic direction and governance across multiple project teams.
• Ensure projects are delivered safely, on programme, within budget and to agreed quality standards.
• Drive consistency in project delivery through best practice, robust governance and continuous improvement.
• Champion a culture of accountability, collaboration and high performance.

Client Leadership

• Build trusted relationships with senior client stakeholders.
• Act as an executive sponsor for key client accounts.
• Understand client business objectives and translate these into successful delivery solutions.
• Identify opportunities to enhance client value and grow long-term partnerships.

Commercial Performance

• Own the financial performance of the delivery portfolio.
• Ensure strong commercial governance throughout project lifecycles.
• Drive profitable delivery through effective forecasting, resource management and risk mitigation.
• Support work-winning activity through client engagement, solution development and bid leadership.

Operational Excellence

• Ensure compliance with all governance, quality, health & safety and regulatory requirements.
• Lead project reviews, assurance activities and performance reporting.
• Drive lessons learned and continuous improvement across delivery teams.
• Promote innovation, digital delivery and modern project management practices.

People Leadership

• Lead, coach and develop Project Managers and delivery teams.
• Build capability through mentoring, succession planning and professional development.
• Create an inclusive, collaborative and high-performing culture.
• Support recruitment and talent retention aligned to business growth.

Success Measures

• Safe delivery across all projects
• High client satisfaction and repeat business
• Delivery to programme and budget
• Portfolio profitability
• Effective resource utilisation
• Strong employee engagement and retention
• Successful implementation of governance standards
• Growth of strategic client accounts

Qualifications

• Experience within Technical & Transformation, FM, Construction or Property.
• Professional Project Management qualification (APM, PRINCE2, PMP or equivalent).
• Degree in Engineering, Construction, Project Management or related discipline.
• NEBOSH or equivalent Health & Safety qualification
• Fluent in both Dutch & English

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.