Let’sintroduce ourselves

We’rea venture-scaler powered by CommBank. That means we build, buy, and invest in startups that couldbenefitthe bank’s 15 million customers and beyond.

Because of what we do,we’rereally neither corporate, nor startup –insteadwe’rehappily navigating the space between both worlds.We'reclose enough tobenefitfrom the bank’s strategy,scaleand stability, but separate enough that we can try new things. To be a sandbox for change.

Whatit’slike to work here

We’rea community of galvanisers,thinkersand doers. People fromdifferent backgroundswho come together in a brilliant collision of careers,ideasandexpertise We know whatwe’retrying to achieveisn’teasy, butwe'reup for it.

The role

We are seeking an experiencedHead of Productto joinTruyuinx15.Truyuis a B2C appavailable in the Apple App Store or Google Play StoreAtTruyu,ourmissionis toempower every Australian to protect their identity and reduce the financial,emotionaland social impacts of fraud.

Reporting to the Managing Directorand with accountability for product strategy,designand delivery, you willshapethe product experience and stages of development to deliver a product that exceeds customer needs and expectations. To achieve this, you will engage closely with our team, potential customers, and partners, as well as key CommBank stakeholders to clearly understand customer needsB2B experience is desirable; interest and skill in stakeholder engagement and influencing is critical.This role isa keypart of the venture’s leadership team

Key responsibilities

• Product strategy and vision –Be the product thought leader and develop a product roadmap tightly aligned to realising the venture’s vision. Lead the product team by defining and ensuring exceptional cross-functional delivery.Deliver customer excellence, getting into the detail to build a first-in-market solution that defines the category. Act as a customer advocate,representinguser interests and ensuring that the product meets or exceeds customer expectations. Test concepts in market in quick iterations, rapidly evolving the product toward product-market fit with well-established feedback loops. Work closely with the CTO and engineering to translate learnings into product improvements.

• Team leadership –Build and lead high-performing productteams, andenable cross-functional delivery teams Provide mentorship, guidance and professional development opportunities to team members and share your knowledge and insights with otherventures

• Delivery –Collaborate with cross-functional teams to manage priorities and ensure product development is on track.Drive product from concept to launch, caretaking all aspects of product development whilstoperatingin a fast-paced, often ambiguous, startup environment. Communicate progress and roadblocks clearly and effectively to the wider team (venture and x15).

• Risk Management-Accountable for managing the venture’sdeliverypathway to effectively manage risk in change.Identifypotential risks and challenges that couldimpactproduct development and mitigate proactively. Ensure the product is compliant with all regulatory and compliance requirements.

• Go-to-market strategy–Collaborate with key stakeholders to articulate the go-to-marketstrategyEnsure strong alignment with strategicpartners,withtimings,roadblocksandprioritisation wellmanaged.

• Reporting–Monitor product performance and ensure reporting of key performance metrics is shared with key stakeholders. Monitor customer outcomes and clearly measure value created by the product for customers. Define key performance indicators and track product metrics toidentifyareas for improvement. Use data to make informed decisions and iterate on the product strategy.

• Stakeholder engagement–Effectively communicate the product vision, strategy and progress to key stakeholders and executivesacross x15 and CommBankBe the champion of your product and venture, whiledemonstratingvisible in market thought leadership in frauds andscams

Let'stalk about the skillswe'reafter

• 6+ years' experience as aHead ofProduct,Senior Product Manager or Product Managerworking on digital productsin an Agile environment, ideallywithinidentity, securityandorfrauds andscamspreventionAlternatively,you willhaveastrongpassion forsolving problems in this space

• You have experience buildingcustomer-focussedproductsandensure the team deliversthe roadmapand look for ways to make the customer experience better

• You are an outstanding communicator who can translate quantitative and qualitative data into customer outcomes

• You thrive in ambiguity and enjoy variety in your work. It is stillvery earlydays for this venture so there are many opportunities to work on new and exciting initiatives.

• Experience in a fast-paced environment (early-stage startup is a plus)

• Experience with mobile-first product development, ideally with experienceowning bothB2CandB2BB2B2Cproducts

• You champion a customer evidence mindsetandarewilling tojump on the tools,from delving intodata to understand customer behaviours,totestingbuilds before release.

• You are a passionate leader who enjoys motivating teams to reach key milestones andensurproduct developmentremainson track

• Youpossessa passion for strategy and planning and can bring key stakeholders on your journey

We are after an exceptional candidate – if you do not meet all the above but you feel you can excel in thisrole,we want to hear from you!

What’sin it for you?

We promise opportunity in spades and believe this delivers growth, learning, and development. Working on thingsyou’retruly passionate about,you’llbe exposed to key strategy development and outcomes.  You will evolve as an emerging thought leader within CommBank and the Australian technology space.

Some benefits to keep in mind:

• An exciting opportunity to take product ownership and build to drive growth and scalingof aventureprotectingcustomersandthe community

• Opportunity to thrive in the space between -accessto a space between corporate and startup, where our people explore, innovate and create without fear

• Flexible work options to support yourwellbeingin the role

• Generous parental leave - understandingthere’smore to life than work

• Amazing career development programs to help you grow and develop your team

• A diverse community. We celebrate an authentic team culture and promote collaboration, innovation, and general mucking in

So, if you have the curiosity to learn and the willingness to teach what you know,we’dlove to hear from you.