Please note - This is a 12 month FTC position
About the Martech & Personalisation domain
Our ambition is to deliver the most personalised and relevant customer experience in UK retail. Marketing technology and personalisation capabilities are central to that ambition: they determine how we understand and engage our customers, how we activate relevant offers and recommendations, and how connected experiences across our channels support loyalty and growth.
As Head of Product for Martech & Personalisation, you’ll provide end-to-end product leadership across a growing, strategically important portfolio. You’ll partner with peers to define a business strategy, and turn it in to a clear product vision, capability model, prioritised roadmap and investment plan. Along the way you’ll need to align engineering, data science, marketing, Nectar, digital and commercial stakeholders around a shared direction.
The portfolio includes the setting the product strategy for where and how we can transform our martech estate; the scaling of personalisation as a horizontal capability; the use of customer data and orchestration; multi-channel activation and messaging; product leadership required across major change initiatives. You’ll also help shape the future operating model across our business and technology teams, alongside managing ongoing supplier and technology choices.
This fixed-term contract grows our product leadership at a pivotal point in our strategy cycle. We’re looking for a product leader with a demonstrable background in marketing and personalisation technology who can bring clarity to complex choices, establish measurable outcomes, sequence investment and delivery, and build a high-performing product organisation around a coherent long-term direction.
In Sainsbury’s Tech, we power the UK’s number 1 multi-channel, multi-brand retailer. Our Product teams are made up of inspired and multi-discipline individuals who are empowered to solve hard problems in ways our customers and colleagues love and which serve the needs of our business.
Heads of Product play a critical leadership role at Sainsbury’s and are expected to create, drive and deliver their vision for their relevant product domain to support our overall business strategy.
To land that, this role needs to partner closely with peers and senior stakeholders and be comfortable defining and interpreting relevant metrics to prioritise roadmaps, supporting and challenging the team and business partners. Commercially astute, you’ll balance return on investment against desirability, viability, feasibility and longevity. You’ll be comfortable working at the pace a retail business requires while addressing simplification, scalability, stability, capacity and legacy.
As a leader, we want you to love coaching and developing your team, setting stretching goals and giving open, honest and supportive feedback to help colleagues realise their full potential. You’ll thrive on delivering through your wider team.
We are committed to making Tech a place where people love to work where diverse and engaged team make a purposeful contribution. Sainsbury’s is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. In Tech we welcome such conversations and are proud to champion a diverse and inclusive culture.
We’ve adopted a hybrid model, coming together for collaboration and to get to know each other better. We’re working flexibly – have a chat with us about what you need.
If you’ve read this far but are not 100% sure you’re there with your experience, still get in touch. The skills you do have are often more transferrable than you think ??. Equally with such a large and growing tech team, it might be there’s something else that could suit you better. If you’d like to find out more head to Sainsbury's DTD.
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We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
