Job Description

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We’re looking for an exceptional Head of Product and Design to join our Customer and Digital leadership team.
Reporting to the Chief Product Officer, Customer Experience, this is a senior leadership role responsible for owning the product vision, strategy and design direction across a major portfolio within Kmart and Target’s digital product ecosystem.

You’ll lead a high-performing team of Product Managers and Product Designers, shape how we build, prioritise and deliver digital experiences, and ensure we’re relentlessly focused on customer value, commercial outcomes and execution excellence.
This role combines strategic leadership, portfolio ownership, people leadership and P&L accountability — and plays a critical role in how we evolve Kmart and Target’s digital future.

What you’ll be doing

• Owning and defining a compelling product and design vision aligned to business strategy and customer needs
• Leading a portfolio of digital products from strategy through to delivery, optimisation and lifecycle management
• Setting and run OKRs, portfolio priorities and investment trade-offs, with full accountability for ROI and outcomes
• Building and lead a high-performing, low-ego, high-standards product and design leadership team
• Driving a modern, high-velocity product operating model that balances speed, quality and cost
• Partnering closely with Technology, Data, Marketing, Finance, Commercial and Operations leaders
• Championing customer-centred, insight-driven decision making across the organisation
• Owning portfolio financial management, including value realisation, cost control and investment governance
• Elevating design maturity and product craft across Kmart and Target
• Influencing and leading at executive level with clarity, evidence and commercial acumen
  
  

To be successful in this role you’ll have:

• Led multiple digital products or portfolios end-to-end across their lifecycle
• 7–10+ years’ experience in product leadership, including leading leaders
• Have built and scaled high-performing product and design teams
• A commercially sharp, data-driven and outcome obsessed mindset
• Comfort in making hard calls — stopping, pivoting or doubling down when evidence demands it
• The ability to operate confidently in complex, ambiguous environments
• Experience in mobile-first/app-first product environments (highly regarded)
• An understanding of modern product, platform, AI and digital ecosystems (without needing to be an engineer)
• Low-ego, high-standards, owner mindset

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
• We offer inclusive parental leave, and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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