Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones. We have an ambitious goal: to transform the way the world interacts with healthcare, because where you live shouldn't determine the quality of care you receive.
For patients, managing your health should feel empowering, not intimidating. For doctors, we want to eliminate the administrative noise so you can focus on what matters most: delivering exceptional care. We're reimagining what it looks like for doctors to care for patients in an AI-first world — starting with a platform that streamlines doctor-patient communication via WhatsApp, acting as an AI clinical assistant that automates non-urgent tasks, surfaces what's urgent, and gives patients the convenience of reaching their care team 24/7.
With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, Modern Fertility, and Wonder across the US and Latin America. We're backed by a16z, General Catalyst, and Accel, and a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic.
If you're hungry to build 0-to-1, and roll up your sleeves to make magic, thrive in ambiguity, and care deeply about building a better future, this role might be the perfect fit for you.
The Role
We're looking for a Head of Product, AI to help shape the future of Leona. This is a high-ownership role for someone equally excited by product strategy and hands-on execution. You'll partner directly with the founders to sharpen product thinking, push roadmap decisions forward, and bring clarity and rigor to a fast-moving team.
The ideal candidate is energized by ambiguity, deeply curious about the frontier of AI, and passionate about building products with intuitive user experiences. You have strong product taste, and instinctively know the difference between a product that works and one that genuinely delights.
This is not a role for someone who prefers structure handed to them. You'll define it.
What You'll Do
Partner closely with the founders on product strategy, roadmap, prioritization, and overall product direction
Help define AI-native user experiences that feel intuitive, trustworthy, and genuinely useful, abstracting away complexity so users never have to feel it
Talk to users constantly — doctors, clinical and administrative staff, and patients — to deeply understand pain points, behaviors, and unmet needs, then translate those insights into clear product decisions and shipped features
Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Leona's product
Navigate ambiguity head-on: form hypotheses, test them quickly, and update your approach when the data says you're wrong
Drive execution across engineering, design, operations, and leadership to keep the team aligned and moving fast
Work with growth to craft the story around new initiatives and drive successful product launches
Bring more communication, organization, and accountability to the product development process, while helping to build the product culture and operating rhythm of the company
Translate insights across cultures and markets, adapting product thinking for diverse healthcare contexts across countries in Latin America and beyond
What We're Looking For
3+ years of product management experience at an early-stage startup
Strong grasp of AI products, with experience working on an AI-first product
Excellent communication skills, with ability to translate between technical and non-technical audiences
Highly organized with the ability to manage multiple workstreams, prioritize effectively, and drive execution in a fast-paced environment
Strong product judgment, especially around AI-native user experiences
Comfortable operating with high ownership and relatively little structure — you create clarity, you don't wait for it
Strong sense of urgency and deep intrinsic motivation
Excited to spend significant time with users, building product instincts from the ground up
A passion for building
Fluent in English and Spanish
What to Expect
Autonomy & Responsibility You will own your time and efforts, prioritizing the activities that have the largest impact for the company
Collaboration A small, talented team where everyone rolls up their sleeves. and has each other's backs 24/7
Growth Direct mentorship from founders with deep experience scaling technology companies
Ambiguity We're early. The right answers aren't always obvious, and you will be responsible for navigating ambiguous environments and determining the best path forward
Mission We care deeply about what we're building, which means we set aggressive goals and hold ourselves to them — this isn't a 9-to-5
Flexibility & Generous Benefits: Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot air balloon rides, cooking classes, and padel tournaments).
Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones.
We leverage the latest in AI to empower doctors to securely and intelligently manage patient care through WhatsApp, saving them hours every day so they can grow their practice.
In many parts of the world, most doctors are independent and rely on WhatsApp to communicate with patients. Leona was built for that reality — empowering doctors with an intelligent inbox that separates medical, billing, scheduling, and administrative messages, keeps personal and professional communication distinct, and enables secure delegation to staff.
Already trusted by physicians in 14 countries across 22 specialties, including those at leading hospitals such as Centro Médico ABC, Grupo Ángeles, Hospital Español, and Hospital Zambrano Hellion, Leona is expanding rapidly across Latin America.
The company has raised from top global investors including General Catalyst, and Accel. We are hiring! https://www.leona.health/careers
