Job Description

At Noonlight, our mission is to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B, is now a suite of emergency response APIs backing some of the latest commercial security, smart home, health, and lifestyle products in the market.

We are seeking a commercially-minded and visionary Head of Product to shape Noonlight’s long-term product strategy and innovation agenda as we enter our next phase of growth. This leader will identify emerging market opportunities, deeply understand customer and partner needs, and translate industry trends into differentiated platform capabilities and experiences. This is a unique opportunity to help define the future of connected safety at the intersection of AI, monitoring, smart devices, and emergency response infrastructure.

The ideal candidate brings strong product instincts, strategic judgment, and experience operating in API-first and technology platform businesses. They are equally comfortable engaging with strategic customers and partners, influencing executive stakeholders, and guiding product and engineering teams toward a shared vision.

This role is ideal for a product leader who thrives in ambiguity, sees around corners, and can connect customer problems, market dynamics, and technical possibilities into a compelling product direction.

Key Responsibilities

Strategic Product Leadership & Vision

• Define and maintain a compelling product vision and roadmap that balances long-term ambition with near-term impact.
• Ground product direction in deep customer and market understanding, and ensure all priorities are aligned with strategic business outcomes.
• Identify emerging technologies, market shifts, and ecosystem opportunities that position Noonlight as the leading platform for connected safety and emergency response.

Cross-functional Leadership and Alignment

• Partner closely with cross-functional leaders across Engineering, Operations, Sales, Marketing, and Customer Success to align product strategy with customer needs, business priorities, and growth opportunities.
• Drive organizational clarity around product direction, prioritization, and investment decisions while ensuring teams remain focused on delivering differentiated value for customers and partners.

Team Leadership & Culture

• Build and lead a high-performing product organization with a strong culture of ownership, feedback, and continuous learning.
• Develop talent through clear expectations, thoughtful coaching, and leadership development.
• Foster a culture of curiosity, accountability, customer empathy, and continuous innovation.

Market & Customer Insight

• Develop a deep understanding of customer needs, market shifts, and emerging industry trends.
• Use both quantitative and qualitative insights to identify new opportunities, inform prioritization, and shape long-term product direction.
• Ensure all product initiatives are aligned with delivering real, measurable value for users and partners.
• Track emerging technologies — including AI-driven automation and intelligence — to identify opportunities for differentiated customer value.

Scaling for Growth

• Scale Noonlight’s product organization and operating model to support continued growth, increasing product complexity, and expanding market opportunities.
• Foster a resilient, adaptable culture that can evolve with the business, without losing clarity or momentum.

Technical & Platform Fluency

• Strong technical fluency and experience operating in B2B SaaS, platform, or API-first environments.
• Ability to collaborate effectively with engineering teams and understand technical tradeoffs in support of product and business goals.

Qualifications

• 10+ years of product leadership experience, ideally in B2B or platform/API-first companies.
• Proven success shaping product strategy, influencing cross-functional stakeholders, and leading high-performing teams in growth-stage or scaling technology companies.
• Executive-level communication skills with the ability to influence across technical and non-technical audiences.
• Deep product intuition, paired with analytical rigor and sound judgment.
• Strong alignment to customer outcomes, business impact, and team development.
• Experience building platform products and partner ecosystems.
• Strong understanding of connected devices, monitoring, safety, security, or adjacent IoT markets.
• Ability to identify and evaluate emerging technology and industry shifts.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

COMPANY INFORMATION

Noonlight combines advanced technology with real humans to protect and comfort people so they can live freely. Launched in 2013 as a mobile application, Noonlight has since grown into a connected safety platform—partnering with products and services to enable modern and affordable 24/7 professional sensor monitoring, video monitoring, false alarm filtering, and data-rich emergency response via an API. Noonlight's technology works everywhere in the United States and Canada, allowing end users to quickly get help in any situation, without requiring a 911 call or the ability to talk or text. Noonlight was recently acquired by Alarm.com, furthering its vision of automatic safety. It continues to operate as an independent business, with the elite knowledge, benefits, and backing of Alarm.com

For more information, please visit www.noonlight.com or www.alarm.com

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

ALARM.COM IS AN EQUAL OPPORTUNITY EMPLOYER

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.