
Reporting to the VP – Transformation, you will play a critical role in enabling strategic growth and delivering sustainable transformation across the organisation. Leading a team of Business Process Owners and change professionals, you will shape how the organisation designs, improves and embeds end-to-end processes and business change initiatives—ensuring they are scalable, future-fit and aligned to enterprise priorities. Working closely with business leaders, Transformation and IT, you will connect operational needs with strategic ambition and ensure that transformation translates into measurable, lasting business outcomes.
This is a high-impact leadership role for someone who can bring structure, consistency and momentum to process excellence and change. You will establish and evolve enterprise-wide approaches to process optimisation, continuous improvement and change adoption, using disciplines such as Lean, Six Sigma, Agile and structured change management. By building strong process ownership, robust governance and a high-performing community of practitioners, you will help create a culture of operational excellence and organisational readiness—ensuring improvements are not only designed effectively, but adopted, embedded and sustained across the enterprise.
What skills/experience do I need to be successful?
What sets us apart?
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

SmartestEnergy is a people-powered energy company, empowering switched on customers, generators and partners to get to net zero. We know the journey to 100% renewable energy is complex, because everyone’s at different stages with unique needs. That’s why our model is flexible, our advice is unbiased, and our innovative retail solutions are realistic.
We’re driving the worldwide transition to net zero with offices in the UK, the United States and Australia. As a growing community, we can make the system fairer and more powerful. We can better show the realities and rewards of switching from fossil fuels to clean energy. Connect generators to customer demand. Accelerate the market. Create jobs. And champion greener, smarter energy for generations.
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