
As Head of Pricing and Margin, you'll shape how services are priced, billed and managed across Greencross Vets' General Practice, Emergency & Critical Care and Specialty network. You'll lead enterprise pricing strategy, drive margin improvement and play a critical role in helping build the commercial foundations that will support the business for years to come.
Reporting to the General Manager, Commercial Performance, you'll lead the development and execution of Greencross' enterprise pricing and margin strategy.
This is a highly visible leadership role working across Clinical, Operations, Finance, Procurement, Data and Technology teams to improve commercial performance, strengthen governance and support strategic decision-making.
You will also be involved in commercial design and governance elements of our new PIMS. You'll help shape the future service catalogue, billing structures, pricing methodology and governance framework that will underpin how services are delivered and charged across the business.
This role is designed for someone who understands veterinary healthcare from the inside out.
We're looking for a commercial leader with deep industry experience and a strong appreciation of the relationship between clinical care, client value and business performance. Success in this role will come from understanding how veterinary teams work and how commercial decisions influence both client experience and clinical delivery.
You may be:
You don't need to have done everything this role encompasses. What matters most is a strong understanding of the veterinary industry, the ability to think commercially and the capability to influence and lead change in a complex environment.
Ideally, you'll bring a combination of:
Most importantly, you'll be excited by the opportunity to help shape the future commercial model of one of Australia's largest veterinary care providers.
Why Join Greencross?
This is a rare opportunity to combine veterinary industry expertise, commercial leadership and large-scale transformation in a role with genuine enterprise-wide impact.
You'll work directly with executive leaders, influence major strategic decisions and play a key role in one of the most significant transformation programs underway in the business. The outcomes you deliver will influence how veterinary services are priced, managed and delivered across the network for years to come.
Alongside meaningful work, you'll benefit from:
If you're looking for an opportunity to combine your veterinary industry knowledge with commercial leadership and transformational impact, it's hard to find a role with broader scope or greater opportunity to leave a lasting legacy.
Ready to Make an Impact?
If you're a veterinary industry leader who enjoys solving complex commercial challenges, influencing strategy and delivering meaningful change, we'd love to hear from you.
Apply now and help shape the future of pricing, commercial performance and sustainable growth at Greencross Vets. Reach out to Angie Goldman, Head of Talent, to learn more: 0412 966 031 or angela.goldman@gxltd.com.au

Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics.
As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.
We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence.
Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group.
Our operations include:
• General Practices
• Emergency Centres
• Specialist Centres
General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry.
For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.