Job Description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

KEY ACCOUNTAIBILITIES

Pricing Strategy & Governance

• Define and maintain pricing frameworks, methodologies, governance standards and actuarial policies across Insurance and Takaful businesses.
• Approve pricing assumptions, profit testing methodologies, risk margins, sensitivities and pricing recommendations in accordance with Pricing Policy requirements.
• Ensure pricing decisions reflect profitability objectives, customer value considerations, capital efficiency and regulatory expectations.
• Maintain robust pricing controls, model governance, assumption governance and documentation standards.
• Collaborate with the Appointed Actuary and relevant stakeholders to ensure pricing adequacy and sustainability.

Product Development Support

• Provide pricing leadership throughout the product development lifecycle from concept through implementation and launch.
• Partner with Product, Distribution, Finance and Risk teams to evaluate new product opportunities, product enhancements and strategic initiatives.
• Support business case development and financial assessment of new propositions and partnerships.
• Assess customer value, affordability, competitiveness and sustainability of proposed product solutions.

Portfolio Monitoring & Repricing

• Monitor product and portfolio performance across protection, savings, investment-linked and medical portfolios.
• Conduct regular experience analyses covering claims, persistency, expenses, utilisation and emerging risk trends.
• Identify opportunities for pricing optimisation, portfolio actions and management interventions.
• Lead repricing exercises and portfolio sustainability reviews, including compliance with applicable MHIT requirements for medical products.
• Evaluate financial and customer impacts of proposed repricing actions and portfolio management initiatives.

Takaful Pricing Oversight

• Ensure pricing methodologies appropriately reflect Family Takaful fund structures, participant fairness and long-term sustainability.
• Monitor Participants' Risk Fund (PRF) performance and emerging risks.
• Support Shariah governance processes by providing pricing analyses and technical support for product deliberations.
• Incorporate Takaful-specific considerations, including surplus and deficit management, into pricing decisions.

Regulatory, Risk & Governance

• Ensure pricing activities comply with applicable regulatory requirements, professional standards and internal governance frameworks.
• Support regulatory submissions and responses relating to product pricing and actuarial assessments.
• Embed fair treatment of financial consumers principles into pricing frameworks and decision-making.
• Identify, assess and escalate pricing, conduct, operational and model risks where appropriate.
• Support internal audits, reviews and governance committee reporting.

Leadership & People Development

• Lead and develop the Pricing team across Insurance and Takaful businesses.
• Build pricing capabilities in actuarial modelling, pricing analytics, governance, customer value assessment and commercial decision-making.
• Foster a culture of accountability, continuous improvement, innovation and collaboration.
• Promote adoption of automation, analytics and AI-enabled solutions to improve efficiency and insight generation.

QUALIFICATIONS / EXPERIENCE

• Degree or equivalent qualification in Actuarial Science, Mathematics, Statistics, Finance, Economics, Data Science or a related discipline.
• Qualified actuary or significant progress towards recognised actuarial qualifications.
• Extensive experience in life insurance and/or family takaful pricing, product development or actuarial management.
• Demonstrated experience leading pricing initiatives, portfolio management activities and cross-functional projects.
• Experience interacting with regulators, senior stakeholders and business leaders.
• Experience in medical, protection, savings and investment-linked products would be advantageous.
• Leadership experience in developing and managing actuarial or pricing teams.
• Experience in multinational or regional insurance environments would be beneficial.