Job Description

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Head of Performance & Reward HSBC China

Ready to shape performance and reward outcomes across HSBC China?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Role

Head of Performance and Reward is responsible for delivering HSBC China’s Performance and Reward (P&R) strategic priorities and owning the overall P&R agenda for the country. Reporting to the Head of HR, HSBC China this role is based in Shanghai, China to provide expert guidance across reward, performance management, executive compensation, deferred reward, global mobility, employee benefits and wellbeing. Success means translating Group and regional strategy into commercially sound local approaches that support business performance while meeting governance and regulatory expectations. You’ll partner closely with senior management and specialist colleagues to solve complex P&R questions and improve how services and policies land in the business. You’ll also strengthen the P&R operating model by streamlining and automating processes while developing the local P&R team.

What you'll be doing

• Own delivery of the Performance and Reward strategic agenda for HSBC China in support of business priorities
• Provide strategic guidance and technical consultancy across reward, performance management, executive compensation, deferred reward, global mobility, benefits and wellbeing
• Shape locally relevant P&R policies and procedures with regional and Group P&R partners aligned to Group strategy and commercial realities
• Advise senior management on P&R policy interpretation and outcomes across complex and sensitive cases
• Develop and implement a fit for purpose employee benefits strategy in China including retirement, health and welfare initiatives
• Oversee annual pay review activities for Global business and Global infrastructure partnering with regional P&R colleagues and HUB as appropriate
• Govern local regulatory submissions and prepare materials for governance forums including Remuneration Committee, the Board and incentive forums where applicable
• Represent P&R as the 2nd Line of Defence in the Country Incentive Forum (CIF) ensuring incentive and recognition initiatives comply with HR policy requirements
• Manage breaches, dispensations and exceptions within incentive and performance frameworks including escalation to Region and Group for approval where required
• Streamline and automate P&R processes to reduce complexity and improve efficiency across policies and procedures

What we're looking for

• Bring substantial banking industry experience alongside deep Performance and Reward (P&R) technical expertise, applying both to shape commercially sound outcomes within a regulated environment.
• In depth P&R experience across reward strategy, performance and compensation and incentive frameworks and annual pay review processes
• Demonstrate a track record of managing, advising and influencing senior stakeholders with clear evidence-based recommendations
• Show established experience working in a matrixed regional or global environment partnering across HR and specialist / center of excellence teams
• Apply strong governance and risk capability in reward including managing exceptions and dispensations and supporting regulatory submissions and committee materials
• Bring experience developing or delivering benefits strategy and programmes including retirement, health and welfare ideally in China
• Proven strong analytical skills to interpret market data trends and insights to inform reward decisions and policy recommendations
• Evidence substantial process improvement experience including streamlining, automation and reducing complexity across reward and performance processes
• Demonstrate people leadership experience and team management through coaching, mentoring and developing team members
• Embed a strong team culture across P&R, setting clear principles for fair outcomes and strengthening controls through effective governance and timely, evidence-based escalation.
• Partner with the business in a commercially grounded way, using business language to provide constructive advice and keep decisions aligned to agreed reward principles and policy requirements.
• Proficiency in Mandarin is highly preferred.

Shaping Reward Across China

This role sits at the heart of how HSBC China recognises performance, manages risk in remuneration decisions and stays aligned with evolving regulatory expectations. You’ll set the direction for key reward and performance outcomes that matter to employees and the business from annual pay decisions to benefits strategy and incentive governance. If you’re ready to partner across the country, region and Group to strengthen policy, execution and experience we’d welcome your application.

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited