Job Description

Company

Bluemercury is a premium beauty and wellness brand within the Macy’s, Inc. portfolio. Built on a service-led, client-first model, the brand has established itself as a destination for curated product, expert guidance, and highly personalized experiences across both stores and digital.

Recognized as the nation’s largest luxury beauty products and spa retail chain, Bluemercury combines an entrepreneurial spirit with a relentless focus on its clients. The brand offers a thoughtfully curated assortment of skincare, cosmetics, hair care, and fragrance within a neighborhood store environment, where expertly trained teams deliver tailored advice and elevated service.

With a national footprint and a strong digital presence, Bluemercury operates at the intersection of luxury retail, wellness, and experiential service. As part of the Macy’s, Inc. ecosystem, the brand benefits from enterprise scale while maintaining a distinct identity and agile operating model.

This creates a unique environment - one that requires strong leadership to balance brand integrity, operational excellence, and an exceptional colleague and client experience.

The Head of People will build and lead a world-class people organization and serve as a key member of the Bluemercury executive leadership team. This role partners closely with senior leaders to shape and execute a people and talent strategy that directly supports the company’s business priorities.

This individual will drive initiatives across talent, leadership, culture, and organizational effectiveness - ensuring a strong connection between people strategies and business outcomes.

The role will also leverage the broader HR Centers of Excellence within the Macy’s, Inc. ecosystem while maintaining a tailored, brand-specific approach for Bluemercury.

Key Responsibilities

• Lead and evolve the People function, including talent acquisition, colleague relations, learning and development, culture, and HR operations
• Serve as a strategic advisor to senior leadership on all people-related matters to drive business performance, organizational health, and leadership effectiveness
• Champion a differentiated colleague experience that supports talent attraction, engagement, and retention
• Build scalable people processes that enable career growth, performance, and development across the organization
• Advance a data-informed, outcome-driven talent strategy, using insights to drive accountability and decision-making
• Ensure organizational design supports current and future business priorities, enabling agility and cross-functional effectiveness
• Strengthen the end-to-end hiring experience - from candidate engagement through onboarding
• Evolve and sustain a high-performing, values-driven culture, with a strong emphasis on integrity, inclusion, and accountability
• Lead initiatives that drive engagement and enable high-performing teams across a distributed workforce

Professional Qualifications

• Significant experience leading People teams in fast-paced, consumer-facing organizations (retail, beauty, consumer products, or similar)
• Experience evolving HR functions into more modern, scalable, and effective operating models
• Proven track record of building innovative talent strategies while strengthening company culture
• Strong business acumen, with the ability to contribute beyond functional expertise
• Ability to operate both strategically and tactically, with a hands-on approach when needed
• Demonstrated ability to build trust and influence across all levels of an organization
• Commitment to building diverse, inclusive, and high-performing teams

Ideal Profile

• Exceptional communication and influencing skills, with the ability to engage and build credibility with senior leaders
• Strong analytical mindset, with the ability to translate data into actionable insights
• Deep understanding of business drivers and the ability to align talent strategies to business outcomes
• Comfortable bringing a clear point of view while remaining open, collaborative, and solutions-oriented
• Balanced leader - strategic in thinking, pragmatic in execution
• Highly collaborative, with a focus on developing others and enabling team success
• Trusted partner who can operate effectively across functions and levels

This job description is not all-inclusive and may evolve based on business needs. Macy’s, Inc. and its subsidiaries are equal opportunity employers, committed to fostering an inclusive and diverse workplace.