Black Pen Recruitment

Head of Payment Operations: Digital Assets (Crypto/Fintech/Payments)

Black Pen Recruitment  •  Singapore, SG (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Our client is a Singapore based fintech group with regional hubs in Lithuania and Dubai, and operations in Thailand, Indonesia, and the Philippines. Their operation is fully legal and compliant, with licenses in multiple countries and jurisdictions globally. Via their flagship product, they offer a cross-border payment solution infrastructure for money transfer operators, local banks, and corporates. With their mobile application, their retail customers and SMEs across Southeast Asia can send money to their families, friends, and business partners around the world.

Lead and scale global payment operations across fiat and digital asset rails, ensuring efficiency, compliance, and reliability.

Job Type: Full Time

Workplace: Remote

Location: Singapore

Requirements

  • ⁠8–12+ years in payments, fintech, or digital assets operations
  • ⁠Strong knowledge of crypto infrastructure, wallets, and blockchain settlement flows
  • Experience working with regulators in Singapore or Hong Kong
  • Proven leadership in scaling operations teams across regions
  • Strong analytical, risk management, and stakeholder management skills

Responsibilities

  • Oversee end-to-end payment operations (fiat, crypto, on/off-ramps, settlements)
  • ⁠Build and optimize scalable operational processes for high-volume transactions
  • ⁠Ensure compliance with regional regulations (MAS, HKMA, AML/CFT frameworks)
  • Manage relationships with banks, payment partners, and blockchain providers
  • ⁠Drive automation, reconciliation accuracy, and operational risk controls
  • ⁠Lead incident management, SLA performance, and continuous improvement
  • ⁠Build and mentor a high-performing regional operations team
Black Pen Recruitment

About Black Pen Recruitment

Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.

Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Cape Town, ZA
Year Founded
2012
Social Media