Job Description

• Shape the future of insurance with innovative ideas and technologies that improve the lives of millions of Australians
• Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions.
• Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle

Help Protect This Australian Life

Your work at TAL will have a direct impact on the lives of over 5 million Australians, often during their most challenging times. Alongside our partners, you’ll contribute to meaningful work that makes a difference.

We’re committed to being proactive and accountable, enhancing how we work and collaborate to get things done. Our values – respect, commitment, and resourcefulness – guide us as we deliver on our purpose, working with governments, industry colleagues, and partners to make a lasting impact.

We also do what’s right by giving back. Through volunteering, championing equity, health, and sustainability, we actively support our community.

In TAL’s Group Life & Retirement business, our Partnerships team plays a vital role in helping millions of Australians access life insurance through their superannuation. As Head of Partnership, you will lead a key partner relationship with purpose, care and commercial insight, helping strengthen long-term partnerships that deliver meaningful outcomes for members and their families. This is a senior opportunity to contribute to TAL’s mission of supporting people when they need us most, by championing exceptional partner experiences and ensuring our shared commitment to service, trust and protection is brought to life every day.

(There is the potential for this role to be based in Sydney or Melbourne)

In this role you will:

• Build trusted executive partnerships that strengthen alignment, advocacy and long-term value for TAL and its partners.
• Shape strategic insurance solutions that support partner priorities, member outcomes and TAL’s broader business objectives.
• Influence senior stakeholders with clear, commercially grounded advice on complex partnership, service and risk matters.
• Drive service excellence by ensuring commitments are met and partner and member experiences continue to improve.
• Deliver sustainable commercial outcomes through disciplined account planning, growth, retention and profitability focus.
• Lead engaged, capable teams that role model TAL’s values and deliver meaningful outcomes for partners and members.

Qualifications

• Strong experience building partnerships with superannuation funds, ideally with exposure to Group Life insurance.
• Understand the superannuation and life insurance landscape, including key industry trends, regulatory considerations and legislative change.
• Build trusted relationships with senior stakeholders through strong negotiation, collaboration and influencing skills.
• Translate complex commercial, legal and operational matters into clear insights that support good decisions and outcomes.
• Bring an accountable, collaborative and customer-focused approach, with the ability to navigate competing priorities in a complex environment.
• Use commercial judgement and curiosity to identify opportunities that create value for partners, members and TAL.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately