RHI Magnesita

Head of OPS NAM - Chief of Staff

RHI Magnesita  •  York, PA (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Why This Role Matters

As Chief of Staff, North America Operations, you will serve as a trusted strategic partner to the Head of Operations and act as a force multiplier across our manufacturing footprint. This high-impact leadership role is designed for a hands-on, execution-oriented professional who thrives at the intersection of strategy, operations, data, and people.

You will help translate vision into execution, elevate operational performance, and build consistency across plants—while reinforcing a culture of safety, accountability, and continuous improvement.

Your Impact

  • Act as second-in-command to the Head of Operations and backfill Plant Managers as needed
  • Drive financial and operational KPIs across North America
  • Leverage AI, analytics, dashboards, and visual tools to enable insight-driven decisions
  • Lead Operational Excellence initiatives using Lean, Engineering, and Project Management methodologies
  • Translate ambiguous challenges into actionable solutions
  • Support budgeting, monthly performance reviews, and variance mitigation
  • Coordinate strategic initiatives including mergers and acquisitions
  • Influence cross-functional teams to share best practices and drive sustainable improvements
  • Champion change management and culture-building aligned to a 100% Safe Everywhere mindset
  • Represent RHI Magnesita North America at internal and external forums

What You Bring

  • University degree in Engineering, Operations Management, or related field
  • 3+ years of experience in a manufacturing or industrial environment
  • Strong analytical, systems-thinking, and problem-solving skills
  • Demonstrated ability to influence leaders and teams without direct authority
  • Solid financial acumen, including budgets, capex, and operational cost drivers

About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices. RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures. With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region. Come get fired up with our North American team!

RHI Magnesita

About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes exceeding 1,200°C in a wide range of industries, including steel, cement, non-ferrous metals and glass. With a vertically integrated value chain, from raw materials to refractory products and full performance-based solutions, RHI Magnesita serves customers around the world, with over 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices. RHI Magnesita intends to leverage its leadership in terms of revenue, scale, product portfolio and diversified geographic presence to target strategically those countries and regions benefiting from more dynamic economic growth prospects.

The Group is listed within the Equity Shares (Commercial Companies) category (“ESCC”) of the Official List of the London Stock Exchange (symbol: RHIM) and is a constituent of the FTSE 250 index, with a secondary listing on the Vienna Stock Exchange (Wiener Börse). For more information please visit: www.rhimagnesita.com

Industry
Manufacturing & Production
Company Size
5,001-10,000 employees
Headquarters
Vienna, AT
Year Founded
Unknown
Social Media