Malayan Flour Mills Berhad

Head of Operations (F&B Retail Chain)

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  7 hours ago
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Job Description

We are representing our client - a well-known F&B retail chain in Klang Valley, in searching for Head of Operations position based in Kuala Lumpur.

The Head of Operations leads execution across the group, translating the CEO's approved direction into operating plans and measurable results. The role oversees restaurant operations and support departments, combining commercial strategy with hands-on leadership across several key departments.

Job Responsibilities:

  • Translate CEO priorities into actionable departmental plans complete with clear budgets, milestones, deadlines, and assigned accountability.
  • Drive regular operational reviews to track decisions, verify action completion, mitigate delivery risks, and escalate critical issues to the CEO.
  • Partner with Finance to establish operating budgets and enforce corrective measures when restaurant P&Ls, margins, or cost targets miss expectations.
  • Optimize operational productivity and cost discipline while safeguarding food quality, product availability, safety standards, and guest experience.
  • Direct, coach, and evaluate key functional heads—including the Area Retail Operations, Central Kitchen, HR, Finance & Marketing
  • Foster collaboration across outlets, culinary teams, the central kitchen, and HQ to resolve operational friction and align on shared business goals.
  • Oversee standard operating procedures, training routines, and audit programs, using feedback and direct observation to ensure sustained operational quality.
  • Coordinate inter-departmental preparation for new launches, outlet openings, and promotions, while delivering transparent risk and performance reporting to the CEO.

Job Requirements:

  • Bachelor's Degree in Marketing, Business Administration, Management, Communications, or a related field. Experienced candidate with Diploma qualifications are encouraged to apply
  • Minimum 5 years of experience in Head of Department or General Manager role

Qualified and interested candidates may apply online or email your updated resume to sia@talentrecruit.com.my

Only shortlisted candidates will be notified.

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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