Overview:
Our client is a well-established private educational institution that
combines holistic principles with traditional academic learning. As the
organization continues to grow, they are seeking an experienced and highly
organized Head of Operations & Administration to oversee the school's
administrative and operational functions.

This role is responsible for ensuring the efficient
day-to-day operation of the school by managing administrative systems,
coordinating communication across departments, supporting the leadership team,
and driving operational excellence. The successful candidate will play a key
role in creating a well-organized, professional environment that enables staff,
students, and families to thrive.

Key Responsibilities:

Executive & Leadership
Support:

• 
  Act as the primary administrative support to the
  School Owner.
• 
  Manage the Owner's calendar, appointments and key
  meetings.
• 
  Prepare agendas, reports, presentations and
  meeting documentation.
• 
  Record meeting minutes and monitor follow-up
  actions.
• 
  Handle confidential information with
  professionalism and discretion.
• 
  Anticipate priorities and provide proactive
  administrative support.

Operations & Administration:

• 
  Oversee the school's daily administrative
  operations.
• 
  Develop and improve administrative systems,
  policies and procedures.
• 
  Maintain accurate school records and document
  management systems.
• 
  Coordinate admissions administration and
  enrolment processes.
• 
  Ensure digital filing systems remain organized
  and up to date.
• 
  Support procurement activities and supplier
  administration.
• 
  Monitor compliance with internal policies and
  administrative procedures.

Communication & Coordination:

• 
  Coordinate communication between leadership,
  teachers and support staff.
• 
  Prepare newsletters, announcements and parent
  communications.
• 
  Ensure timely and consistent communication
  throughout the school.
• 
  Serve as a central point of contact between key
  stakeholders.

Planning & Project
Coordination:

• 
  Develop and maintain the school's annual
  operational calendar.
• 
  Coordinate school events, activities and
  educational programmes.
• 
  Manage departmental calendars and scheduling.
• 
  Assist with operational projects and monitor
  deadlines.
• 
  Coordinate maintenance schedules and facility
  requirements.
• 
  Support continuous improvement initiatives to
  enhance operational efficiency.

• 
  Qualification in Business Administration, Office
  Administration, Management or a related field.
• 
  Minimum of 5 years' experience in a senior
  administrative or operations role.
• 
  Previous experience supporting senior leadership
  is highly desirable.
• 
  Experience within the education sector would be
  an asset.

Skills & Competencies:

• 
  Advanced proficiency in Microsoft Office (Word,
  Excel and PowerPoint).
• 
  Strong working knowledge of Google Workspace
  (Docs, Sheets, Drive and Calendar).
• 
  Proficiency in Canva.
• 
  Excellent report writing and document preparation
  skills.
• 
  Strong project coordination and organizational
  abilities.
• 
  Experience managing calendars, meetings and
  multiple priorities.
• 
  Excellent written and verbal communication
  skills.
• 
  High level of professionalism, confidentiality
  and attention to detail.
• 
  Strong analytical and problem-solving abilities.

Personal Attributes:

• 
  Highly organized with exceptional attention to
  detail.
• 
  Proactive and able to work independently.
• 
  Professional, trustworthy and discreet.
• 
  Calm under pressure and able to manage competing
  priorities.
• 
  Strong interpersonal and relationship-building
  skills.
• 
  Adaptable, flexible and solution-oriented.
• 
  Committed to continuous improvement and
  operational excellence.