Job Description

About the Company

We are the leading Proof of Asset infrastructure provider, enabling institutions to independently verify that digital assets are fully backed by real-world collateral. We secure over $15 billion in DeFi and tokenized assets, serving some of the world's largest financial institutions and digital asset companies.

About the Role

We are looking for a Head of Operations to own the day-to-day running of the business across finance, people, and compliance. This is a broad, hands-on operations role for someone comfortable working across multiple jurisdictions and employment structures, managing both fiat and crypto-native processes, and building the internal systems that let the company scale.

The role spans three broad areas:

- EU/Swiss operations and administration: payroll, invoices, contracts, association administration, local providers, and coordination with accountants and authorities

- Company operations: internal processes, budgeting support, external invoicing, vendor management, hiring operations, and business continuity

- Governance and compliance coordination: supporting ISO 27001, SOC 2, policies, audits, and board-level preparations

Key Responsibilities

Finance

- Manage Swiss payroll and coordinate contractor payments processed through the EOR, ensuring accuracy and on-time disbursement each cycle

- Own accounts payable end-to-end: reviewing, approving, and paying vendor invoices via both fiat bank transfers and stablecoins

- Own accounts receivable: issuing accurate customer invoices, tracking outstanding balances, and following up to ensure timely payment

- Execute multisig crypto transactions, following security best practices for transaction verification, signing, and treasury safeguarding

- Crypto-native accounting: monthly reporting of crypto transactions and balances across multiple Safes

- Prepare and deliver monthly financial reporting to the external Swiss accountant partner, ensuring records are complete and reconciled

- Manage relationships with external vendors and service providers, from onboarding through coordination on service delivery and billing

- Manage and reconcile company credit card accounts, resolving discrepancies each month

- Manage expense reimbursement processes for the team, both directly and through the EOR

HR

- Manage the day-to-day relationship with the Employer of Record, ensuring employee records, contracts, and payments stay accurate and current

- Own onboarding and offboarding procedures, ensuring new hires are set up smoothly and departures are handled cleanly and compliantly

- Run hiring processes end-to-end: sourcing candidates, screening resumes, managing interview scheduling, and coordinating with hiring managers through to offer

- Manage internal HR policies, updating them as the company scales and adapting to new jurisdictions or employment structures

- Plan and execute company offsites, handling logistics, budget, and travel coordination

Legal and Compliance

- Review quarterly Swiss VAT filings and annual tax filings prepared by external partners for accuracy before submission

- Maintain accurate financial and legal documentation to support audits, fundraising due diligence, and institutional partner reviews

- Prepare clear, board-ready financial reporting documentation

- Own operational compliance workflows in support of ISO 27001 and SOC 2, including policy upkeep and evidence collection

Requirements

- 3+ years in an operations or finance operations role, ideally at an early-stage or high-growth startup

- Experience managing accounts payable and accounts receivable, including invoicing and vendor payments

- Comfort working with both fiat and crypto-native payment rails, including stablecoins and multisig transaction workflows

- Experience running payroll across multiple jurisdictions and employment structures (direct employment, EOR, contractors)

- Experience managing full-cycle hiring and core HR operations (onboarding, offboarding, policies, documentation)

- Comfortable preparing financial documentation for board reporting, audits, and due diligence

- Strong written communication skills and high attention to detail

- Self-directed and comfortable operating with ambiguity; this role involves building processes as much as running them

Nice to Have

- Solid Swiss or EU operating experience

- Enough German to work with local institutions and service providers

- Experience with payroll and employment administration

- Comfortable working in a crypto or technology scale-up

- Proactive in building operational systems, not only reliable with administration