Job Description

Head of Operations

Location: Remote (Occasional Travel to London)
Salary: Circa £85,000 DOE + Bonus + Benefits

An exciting opportunity has arisen for an experienced Head of Operations to join a fast-growing healthcare provider delivering specialist community-based care services across the UK.

The organisation has built a strong reputation for delivering high-quality, person-centred care and is now entering its next phase of growth. With an established operational infrastructure and strong commercial performance, the business is seeking a strategic operational leader to scale service delivery, strengthen operational performance, and support continued expansion.

This is a senior leadership role offering significant autonomy and the opportunity to influence both operational strategy and long-term business growth.

Key Responsibilities

Lead the operational performance of services across the organisation
Oversee and develop an established management team, including an Operations Manager, Team Leader, and Care Coordinators
Drive operational excellence, ensuring high-quality, safe, and person-centred service delivery
Develop scalable systems, processes, and operational frameworks to support business growth
Monitor service performance, KPIs, compliance, and quality standards
Work collaboratively with commercial, clinical, and senior leadership teams to achieve strategic objectives
Lead operational improvement initiatives and embed best practice across the business
Support the mobilisation of new services and expansion into new regions
Build a high-performance culture focused on accountability, quality, and continuous improvement

Requirements

Proven experience as a Head of Operations, Operations Director, or senior operational leader within Health & Social Care
Demonstrable experience leading multi-site operations and managing senior operational teams
Strong understanding of operational performance, governance, compliance, and quality assurance
Proven track record of scaling operations within a growing organisation
Ideally has worked within an organisation of 200+ employees with an annual turnover of £15–20 million+
Commercially astute with experience balancing operational excellence and business growth
Outstanding leadership, communication, and stakeholder management skills
Ability to operate strategically while maintaining strong operational oversight

What's on Offer

Salary circa £85,000 DOE
Performance-related bonus
Fully remote working with occasional travel to the London office
Opportunity to shape and lead operational strategy within a growing organisation
High level of autonomy and influence across the business
Supportive senior leadership team and collaborative culture
Excellent long-term career progression opportunities

If you're an experienced operational leader with a passion for driving growth, developing high-performing teams, and delivering operational excellence, we'd love to hear from you for a confidential conversation.

About SKU Recruitment

We are the trusted recruitment partner for many businesses either in Recruitment or Care services

We specialise in a several markets and pride ourselves in communication, quality of service and transparency.

We don't just back fill positions, hire additional heads but also build bespoke new teams and divisions tailored to the unique needs of our clients.

Sectors we currently cover are the following:

Rec2Rec : Healthcare | Education | Construction | Pharma | Life Science

Care Service : Domiciliary Care | Residential Care | Complex Care | Children Services

If you are looking for a recruitment partner to help grow your business, then contact me for a conversation

Positions we recruit for in agencies:

Trainee/Junior Recruitment Consultants

Sales Support

Experienced Recruitment Consultants

Team Leaders

Recruitment Managers

Operations Manager

Directors

Compliance Officers

Service Providers:

Deputy Managers

Care Supervisors

Registered Managers

Care Coordinators

Practitioners

Regional Managers

Directors

We can also recruit for any other positions needed, simply give us a call :)

Industry

HR & Recruiting

Company Size

1-10 employees

Headquarters

London, GB

Year Founded

2022

Website

skurecruitment.co.uk

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