AZAR Human Resource Solutions

Head of Operations

AZAR Human Resource Solutions  •  Amman, JO (Onsite)  •  4 days ago
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Job Description

  • Job Title: Head of Operations
  • Industry: FMCG
  • Location: Amman, Jordan

Key Responsibilities

  • Lead overall operations across warehousing, distribution, logistics, fleet, and customs clearance.
  • Design and improve warehouse operations, inventory control, space utilization, and loss prevention.
  • Manage distribution network planning, route optimization, delivery standards, and fleet performance.
  • Ensure on-time and accurate customer deliveries across all channels.
  • Monitor logistics costs, productivity, cost per case, and service-level performance.
  • Manage customs clearance, import/export documentation, bonded operations, and regulatory compliance.
  • Coordinate with customs authorities, clearing agents, 3PL providers, and transport vendors.
  • Support operational readiness for new brands, business growth, and regional expansion.
  • Improve SOPs, operational governance, productivity, and process efficiency.
  • Work closely with commercial, finance, and executive leadership teams.

Requirements

  • Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, Operations Management, or related field.
  • MBA or Master's degree is preferred.
  • Professional certifications such as CSCP, CPIM, CLTD, Lean Six Sigma, or trade compliance are an advantage.
  • 15–20 years of experience in operations, logistics, supply chain, or FMCG distribution.
  • Minimum 5–7 years in a senior leadership role.
  • Strong experience in warehousing, inventory, fleet management, distribution, customs clearance, and 3PL management.
  • Experience with ERP, WMS, TMS, and inventory systems.
  • Regional exposure within Jordan and GCC markets is preferred.
AZAR Human Resource Solutions

About AZAR Human Resource Solutions

AZAR Human Resource Solutions is a Human Resource Management Company that aims towards helping businesses improve productivity and profitability by providing comprehensive outsourced human resource management solutions and consultation services for small and medium enterprises

Our name, AZAR, is where our vision, mission and values are originated from, is an originally Arabic name that means SUPPORT. AZAR's main objective is to work hand-in-hand with its clients until their goals are achieved by providing them with the best standards and practices with the right tools that ensure the correct alignment between people and the organization's objectives

Our Mission

Support our partners to implement HR solutions based on best practices along with reliable and hands-on HR tools

As a strategic partner, we develop and deliver innovative human resource programs and services designed to support the mission of your company. Our core services and competencies include HR Outsourcing, HR Consultation, Trainingو, Executive Search, Employee relations and HRMS System.

We help in:

- Utilizing human capital resources more effectively

- Monitoring employees'​, managers'​ and organizational performance

- Improving the bottom line through greater efficiency, faster and better decision making

- Implementing HR & Payroll best practices across the enterprise, on a global scale

- Unifying a global workforce on a single, tactical HR platform

- Empowering managers with greater decision making capabilities and responsibilities

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Amman, JO
Year Founded
2010
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