Hayleys

Head of Operations

Hayleys  •  Bangladesh (Onsite)  •  1 month ago
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Job Description

Job Accountabilities

Leadership

  • Evaluate overall operations and develop short-and long-term goals to meet organizational objectives. Oversee all distribution services to ensure company and customer requirements are met

  • Oversee job assignments and lines of authority and make staffing decisions as needed.

  • Focus on continuous improvement and make decisions about changing/adding/discontinuing services

  • Proper deployment and interpretation of analysed data in order to arrive at strategic and operational decisions

Strategic Planning

  • Be a part of the strategic planning process and setting up directions to ensure achievements of company objectives

  • Actively participate in senior management meetings to share ideas, evaluate options and set policies

  • Communicate decisions and solve problems both formally in meetings and informally through interaction with others. Represent the company at public and private meetings

Measurement Analysis & knowledge

  • To acquire local and Global trends in logistics and supply chain management domain pertaining to Selected Industry verticals and take steps to action the related aspects to promote latest concepts, models, technology in servicing the clients

  • Take appropriate action to meet the operational performance goals on monthly basis by ensuring effective performance reviews with the Clusters

  • To improve the knowledge base in 3PL business within the company by conducting regular knowledge sharing sessions. Monitor and execute job rotation for the predicated persons in the Clusters to acquire more knowledge in selected industry verticals

Process management

  • Accountable for all the ISO/OHSAS required process adherence of the Customer accounts and Clusters at large

Financials

  • Achieve operational financial performance while focusing on waste management and ensuring effective Cash Flow management

  • Establish and maintain a strong professional network with key industry stakeholders, partners, and clients to support business growth
  • Build and manage strategic partnerships that contribute to long-term business value
  • Increase brand visibility and market positioning through active participation in industry events, forums, and networking platforms

Networking & Business Development

  • Establish and maintain a strong professional network with key industry stakeholders, partners, and clients to support business growth
  • Build and manage strategic partnerships that contribute to long-term business value
  • Increase brand visibility and market positioning through active participation in industry events, forums, and networking platforms

Minimum Knowledge/Experience/Training/Qualifications for Position

  • Holds a Degree in Supply Chain Management along with an MBA

  • Brings over 10 years of experience in Operations and General Management

  • Demonstrates strong presentation, communication, and negotiation skills

  • Proven ability in people management and building effective professional relationships

  • Good written and verbal communication skills in English

    If you think you have what it takes to be successful in this challenging role, please "Click Here" to apply

    Pay and benefits of the above position will be competitive, and the rewards are performance driven

    Hayleys is an Equal Opportunity Employer

Hayleys

About Hayleys

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