Job Description

Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.

Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.

We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

Job purpose

The Head of Office (Technology & Product) will provide strategic leadership and operational support to the Chief Technology & Product Officer (CTPO), acting as a trusted adviser and deputy in some contexts. Ensure the effective coordination of the Tech and Product Delivery Board, business-as-usual meetings, analytics, and reporting, to deliver cohesive and aligned directorate activities. Serve as the primary liaison with the Chief Executive Officer (CEO) Office, Performance, People, Finance, and other senior stakeholders, managing communications, dependencies, and preparing high-quality documentation for executive governance. Drive organisational performance, risk management, and financial oversight, while leading community development and engagement activities (such as All Hands, Away Days and celebrating successes) ensuring the requirements of the CTPO and wider Leadership Team are met.

• To provide leadership bandwidth and support to the CTPO – acting as a trusted adviser and delivery partner, and deputising where appropriate.
• To coordinate and support the effective operation of the Tech and Product Delivery Board, business-as-usual meetings, directorate analytics and reporting, ensuring that BAU activity across the directorate is joined up, cohesive, and able to deliver on both change and BAU activity.
• To act as a key interface with the CEO Office, Performance, People, Finance and other senior stakeholders, managing asks, dependencies, and communications for the CTPO, and leading the preparation of high-quality papers, business cases, and reports for the ELT, Board, and other governance forums.
• To drive organisational performance and risk management across the directorate, including financial oversight of cross-cutting budgets, close collaboration with internal and external stakeholders, and leading community development and engagement activities (such as All Hands calls, Away Days, and celebrating successes), ensuring the requirements of the CTPO and the wider Leadership Team are met.

• Support the CTPO in shaping and running the Directorate, deputising where appropriate, and acting as a trusted adviser and delivery partner.
• Coordinate and manage the Tech and Product Delivery Board and other key directorate meetings, ensuring agendas, actions, and follow-ups are delivered effectively.
• Hold budgetary responsibility for modelling, monitoring, and managing spend across cross-cutting budgets, working with teams to understand actual spend, future needs, and capacity.
• Lead the Objectives and Key Results (OKR) process with chapter leads and direct reports of the CTPO (e.g. across Cyber Security, Scalable Tech, Engineering, Product, Architecture, and Data), tracking progress, preparing analytics, facilitating improvements, and developing and maintaining longer-term strategy and roadmaps that are accessible and understood across the organisation.
• Act as a central coordination point for major cross-directorate change programmes, ensuring alignment, connection, and timely delivery, and supporting organisational change by identifying gaps and needs.
• Create, prepare, and distribute high-quality and insightful documents (such as briefing packs, board papers, audit committee papers, procurement documents, project reports, business cases, budgets, and records) for the Executive Leadership Team (ELT), Board, and other governance forums, and facilitate the sharing of best practice across digital and strategy teams.
• Act as a key interface with the CEO Office and other senior stakeholders, managing asks, dependencies, and communications for the CTPO.
• Take a central role in risk management across the directorate, ensuring risks are identified, tracked, and mitigated, and work closely with the Performance function to define, measure, and report on KPIs across Tech and Product.
• Lead community development across the Tech and Product directorate, including planning and preparing for All Hands calls, Away Days, and other engagement activities, and ensuring regular communications and celebration of successes.
• Be accountable for the sign-off process for work with external organisations, and Partners ensuring value for money and clear benefit to the organisation that aligns with the vision, objectives, and milestones.
• And finally - embody the Genomics England Behaviours in all aspects of the role and support the CTPO in embedding the behaviours across the Tech & Product directorate.

Qualifications

While relevant qualifications will be appreciated, the emphasis on what we are looking for is experience within technology and digital delivery organisations and the ability to navigate complex technical landscapes at a strategic level.

Essential experience:

• Extensive experience in environments where technology and digital solutions are central to service delivery, with the ability to understand their impact on organisational performance and strategy.
• A clear understanding of the intersection between technology, product development, and business outcomes, enabling informed decision-making and effective governance.

Additional Information

Closing date for applications: Wednesday 8th April 2026

Salary from: £81,000

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including:

• Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
• Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
• Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
• Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
• Recognition & Rewards: Employee recognition programme and referral scheme.
• Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.

Equal opportunities and our commitment to a diverse and inclusive workplace

Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background.

Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.

Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity.

We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us.

Culture

We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture | Genomics England

Blended working model

Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team.

Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.

Onboarding background checks

As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare.