Job Description

Head of IT Operations

From keeping systems running to shaping how a region operates

Eskilstuna/Stockholm, Sweden | Hybrid role | ~30% travel across the Nordics

Step into a role where you shape how IT operations perform across the Nordics — leading teams, improving systems, and ensuring reliable performance at scale.

At ASSA ABLOY Nordics, your work will support the infrastructure, cloud platforms, and applications that keep the business running smoothly across the Nordic countries.

Why this role matters

As Head of IT Operations for the Nordics, you will ensure stability, security, and performance across a complex, multi-country IT landscape. At the same time, you will continuously improve how services are delivered — making them simpler, more efficient, and ready to scale.

This is a natural next step if you want to expand your impact beyond operations into leadership and regional influence. You will take ownership of running an IT operation, with a clear mandate to improve, simplify, and modernise how it performs over time.

The role

You will lead the Nordic IT Operations function, responsible for infrastructure, cloud, and application services across the region.

Based in Eskilstuna/Stockholm, you will combine operational know-how with leadership — guiding your team, driving improvements, and ensuring consistent service delivery.

Success in this role depends on bringing structure to a complex environment of systems, vendors, and stakeholders across multiple countries.

What you’ll work on

• Leading and developing a Nordic IT Operations team across Sweden (Eskilstuna and Stockholm) and Finland (Joensuu).
• Ensuring reliable, secure, and cost-efficient delivery of infrastructure, cloud, and application services
• Overseeing application landscapes (e.g. ERP, PIM, access-related systems) and coordinating releases, QA, and infrastructure projects and lifecycle management
• Driving operational improvements, system upgrades, and local IT projects from concept to delivery
• Managing vendors and partners to ensure service quality and long-term value
• Strengthening cybersecurity and compliance in line with ISO27001, NIS2, and internal standards

What will help you succeed

• Strong experience in IT operations or IT service management, with initial leadership responsibility
• Solid understanding of ITIL processes and hands-on ITSM experience
• Practical knowledge of Microsoft environments (Microsoft 365, Azure, infrastructure and cloud)
• Ability to work across technical and business stakeholders in an international environment
• Fluency in English and a Nordic language is mandatory

Why ASSA ABLOY

Your work will help a global business run smoothly and securely — with the autonomy to lead, improve, and shape IT operations across the Nordics.

• Meaningful mission – Ensure the reliability and security of systems supporting critical products and operations
• Innovation & scale – Work within a global IT landscape and contribute to modern, evolving platforms
• Autonomy & trust – Take ownership of your function and drive improvements end-to-end
• Growth & development – Grow into a broader leadership role with regional and global exposure
• Work–life balance – A Scandinavian culture built on trust, flexibility, and sustainable performance

Ready to take the next step into leadership?

If you’re ready to move from improving operations to leading them — this is your opportunity.

Apply today and help shape the future of IT operations at ASSA ABLOY in the Nordics.
We review applications continuously, so don’t wait.

We are committed to building diverse and inclusive teams and encourage applications from everyone who can see themselves in this role.

The position requires a personal security pre-employment check in addition to a security interview and evaluation in accordance with the Swedish Protective Security Act “Säkerhetsskyddslagen” (2018:585). The personal security assessment will be conducted once the recruitment selection process is completed (before employment can be offered).

To make sure your personal data stays protected, we do not review applications sent via email or post. If you have questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner at lea.rein@assaabloy.com.

Let’s create a safer and more open world — together.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.