Job Description

Pay Range:

$135,000.00 - $222,750.00

Supervisory Organization:

VP Chief Information Officer

Country:

United States of America

Address:

1401 PACIFIC AVE

City:

DALLAS, TX 75202

FLSA:

Exempt

Professionals:

01 - Official Administrator (EEO-4-United States of America), 1A - Officials and Executives (EEO-SubCategory)

General Summary:

The Head of Information and Network Security is responsible for providing leadership, direction and oversight of the enterprise system and data security for DART. This person will be a key member of the leadership team responsible for managing and working across complex cross-functional projects and teams to support the defined security standards at DART. The Head of Information and Network Security will use relationship building and influence to work with key leaders and stakeholders to prioritize security goals and establish industry best practices. Equally important are the responsibilities for Disaster Recovery and Business Continuity of technology operations and processes. This role will require someone who is dedicated to security, data loss prevention, disaster recovery and business continuity. The incumbent must have the ability to create simplicity within a complex operational environment to help move the business forward.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages a team of security analysts.
• Creates and manages DART Enterprise Security Policies.
• Approves enterprise architecture to provide for information security.
• Develops standards and influences senior management as well as peers on strategy.
• Collaborates with key internal groups including applications, IT operations and PMO to ensure the production of high quality and secure products.
• Provides management support for reporting and investigating breaches of security controls.
• Leads, mentors and manages the activities of managers and individual contributors.
• Creates and maintains best practices, standards and procedures to meet operational objectives including cybersecurity frameworks, ITIL, and other industry best practices.
• Maintains DARTs Payment Card Industry Data Security Standard (PCI DSS) compliance.
• Ensures services provided for network security implement protection, goals and initiatives to meet and comply with legal and regulatory requirements.
• Leads special projects as required, often involving coordination of a cross-functional team.
• Administers risk assessments and information and network security training to uphold enterprise IT & Network security measures.
• Works with third-parties on security testing and assessments.
• Responsible for solving highly technical and complex problems.
• Provide 5-star customer service and meet Agency service level agreements (SLA).
• Performs other related duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

• Bachelor’s degree from an accredited college or university in Information Security, Computer Science, Business Administration, or related field.
• Five (5) years of experience in an information/network security operations environment, covering both Event Management and Incident Management responsibilities in technical, analyst, and management roles or related environment to include experience with managing a professional staff within complex IT organizations and cloud security experience in architecting, engineering, or administering SaaS solutions.
• Strong understanding of PCI-DSS, SSAE/SOC, and HIPAA compliance.
• Must be able to work variable hours, to include emergency response to outages and able to perform work from remote locations as needed.
• Knowledge of budget development/analysis, and operational cost factors.
• Proficiency of PC software applications to include Microsoft Office or other related software applications.
• Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
• Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
• Ability to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.
• Ability to step up to conflicts, seeing them as opportunities. Read situations quickly. Good at focused listening. Can hammer out tough agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.
• Ability to blend people into teams when needed. Creates strong morale and spirit in his/her team. Shares wins and successes. Fosters open dialogue. Lets people finish and be responsible for their work. Defines success in terms of the whole team. Creates a feeling of belonging in the team.
• Ability to provide challenging and stretching tasks and assignments. Holds frequent development discussions. Is aware of career goals for each direct report. Constructs compelling development plans and executes them. Is a people builder.
• Ability to accurately scope out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Develops schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results.
• Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
• Ability to marshal resources to get things done; uses resources effectively and efficiently; can orchestrate multiple activities at once to accomplish a goal.
• Ability to quickly develop technical understanding; is good at learning new industry, company or technical knowledge.
• Analytical and creative skills to find solutions to complex interpersonal, technical and administrative problems.
• Ability to read a situation quickly. Good at focused listening. Can effectively negotiate difficult agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.

WORKING CONDITIONS:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Open until qualified applicants are identified.