Job Description

Build Guild's fraud capability from the ground up.

This is a rare opportunity to create and lead Guild's fraud and intelligence capability from the ground up.

Reporting to the Head of Claims, you'll shape how Guild identifies, detects and prevents fraud through a modern, intelligence-led approach powered by data, analytics and technology.

About Guild Insurance

Guild Insurance is a proudly Australian-owned insurer with over 60 years of experience supporting professionals and businesses across the country. We partner with over 40 industry associations to deliver specialised, industry-informed insurance solutions and are trusted by more than 110,000 customers nationwide.

How We'll Thrive Together

At Guild Insurance, we thrive together by staying connected to work that matters and supporting each other to grow. Our people are purpose-driven, curious and care deeply about the impact they make as we protect those who protect others and support the communities who rely on them.

You'll be part of a team shaped by collaboration, respect and continuous learning, where your contribution is valued, your development is encouraged and your success is celebrated.

About You

This isn't a traditional fraud investigations leadership role.

We're looking for someone who understands how data, analytics and intelligence can be leveraged to identify fraud earlier, improve decision-making and drive better outcomes.

You may come from insurance, banking, financial crime, intelligence or a related field. Most importantly, you'll enjoy building capability, influencing stakeholders and turning insights into action.

You'll bring:

• Experience in fraud, fraud intelligence, fraud analytics, financial crime or a related discipline
• Exposure to fraud detection models, analytics tools or intelligence-led fraud programs
• Strong stakeholder engagement and influencing skills
• A commercial and pragmatic approach to problem solving
• A builder's mindset and a desire to create something from the ground up

What You'll Be Doing

• Build Guild's fraud and intelligence capability from the ground up
• Develop intelligence-led approaches to fraud detection and prevention
• Partner with Claims, Underwriting, Data & Analytics and Technology teams to improve fraud outcomes
• Leverage data, analytics and emerging technologies to identify fraud risks earlier
• Build relationships with industry and external investigation partners
• Influence stakeholders and help shape Guild's future approach to fraud risk

This is an opportunity to establish yourself as Guild's fraud and intelligence expert, shape strategy and make a visible impact across the organisation.

What We Offer

We offer a competitive remuneration package plus a hybrid working arrangement, providing flexibility for staff to balance work and life by operating from both the office and home. Together, these initiatives are designed to promote both professional achievement and personal wellbeing.

This role can be based in Melbourne, Sydney or Brisbane.

Next Steps

If you're looking for an opportunity to build something meaningful and make a genuine impact, we'd love to hear from you.

Confidential enquiries can be directed to AJ on 0414787549 or at recruitment@guildgroup.com.au

Please do not apply via email.