Job Description

• Lead Food and Beverage operations in a dynamic venue and events environment.
• Drive commercial performance and delivering exceptional customer experiences
• Join a collaborative leadership team and help shape the future of hospitality in Tāmaki Makaurau

He angitūtanga: The opportunity

We are seeking an experienced Head of Food & Beverage to lead our hospitality business across catering, theatre bars and café operations for Tātaki Auckland Unlimited.

This senior leadership role is responsible for driving commercial performance, delivering exceptional customer experiences, leading supplier partnerships and contract negotiations, and developing a high-performing team.

You'll shape the food and beverage strategy, champion sustainability initiatives, leverage digital innovation to enhance the customer experience, and ensure operational excellence across all hospitality operations.

Key Responsibilities will include:

• Lead all food and beverage operations across catering, theatre bars, and cafés.
• Drive revenue growth, profitability, and customer satisfaction.
• Manage budgets, forecasting, pricing, and cost control.
• Lead supplier sourcing, contract negotiations, and ongoing vendor relationships to maximise value and service quality.
• Develop and implement sustainability initiatives that reduce waste, improve resource efficiency, and support organisational goals.
• Identify and implement digital solutions that enhance customer experience, operational efficiency, and business performance.
• Lead, develop, and inspire the Food and Beverage teams.
• Develop innovative products, services, and hospitality experiences.

He kōrero mōu: About You

You will bring the following:

• Senior leadership experience in hospitality, catering, hotel operations, or food and beverage management.
• Strong commercial and financial acumen, including supplier and contract management.
• Proven experience leading multi-site or multi-outlet operations.
• A track record of driving innovation, sustainability outcomes, and continuous improvement.
• Passion for customer experience and team development.
• Ability to balance strategic leadership with operational delivery.

Ngā āhuatanga kei a mātou: What we offer

You will be joining a team of dedicated and respected experts working collaboratively to contribute to Auckland's growth and development. We are committed to diversity and have a culture built on trust and valuing individual and collective contributions.

• We offer a competitive salary, long service leave and learning and development opportunities.
• Work with a team of dedicated and respected experts who share a passion for making a difference
• Contribute to Auckland's growth and development by ensuring the right outcomes are achieved for the region
• As part of Auckland Council Group, you'll gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle discounts and more.

This is an exciting opportunity to shape the future of hospitality within a vibrant venue environment and make a significant impact on the customer experience, commercial performance, and sustainable growth.

Apply now with your CV and cover letter and help create memorable experiences for our audiences, clients, and visitors across our Auckland Live and Convention venues.

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Applications close 5pm Fri 28 August 2026
We may close this vacancy early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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