Job Description

We are looking for a Head of Finance Operations to lead and structure our global Finance Operations function, covering Order-to-Cash (OTC) and Order-to-Pay (OTP) processes.

This role will act as the owner of the operational finance cycle, ensuring consistency, scalability, and efficiency across all geographies, while serving as a key business partner to regional Finance teams and senior stakeholders.

Key Responsibilities

1. Leadership of Finance Operations (OTC & OTP)

• Lead global OTC and OTP functions across all regions

• Manage and develop the current team, including OTC and OTP leads

• Define the operating model, roles, and responsibilities within Finance Operations

2. End-to-end process ownership

• Ensure proper execution of:

  • Invoicing and revenue processes

  • Collections and accounts receivable

  • Payments and accounts payable

  • WIP and revenue recognition support

• Standardize processes across countries and business units

3. Business partnering & stakeholder management

• Act as a key interlocutor with:

  • Country Finance Managers

  • Business stakeholders

• Support complex operational topics such as:

  • New client implementations

  • Large account rollouts

  • M&A integrations

4. Process optimization, efficiency & AI adoption

• Continuously identify and implement efficiency improvements across OTC and OTP

• Reduce manual workload and operational friction

• Drive automation initiatives leveraging ERP capabilities, TMS, and reporting tools

• Promote and implement the use of AI tools to enhance productivity, data processing, and decision-making

• Establish scalable and standardized processes across the organization

5. Governance & control

• Ensure strong internal controls across OTC and OTP

• Improve data reliability for reporting and decision-making

• Support audit processes and compliance requirements

6. Collaboration with Treasury

• Ensure high-quality inputs for Treasury:

  • Collections forecast

  • Payments forecast

• Work closely with Treasury to improve cash visibility and planning

Requirements

• 8–12 years of experience in Finance Operations, Controlling, or similar roles

• Proven experience managing teams in international environments

• Strong understanding of both OTC and OTP processes

• Experience in multi-entity / multi-country organizations

• Solid experience working with ERP systems (NetSuite strongly preferred)

• Ability to understand and leverage ERP data structures to drive process consistency and reporting quality

• Experience driving process efficiencies and automation initiatives

• Familiarity with AI tools and their application in finance processes (automation, data analysis, workflow optimization)

Key Competencies

• Strong process ownership mindset

• Ability to operate at both strategic and operational levels

• Excellent stakeholder management skills

• High level of organization and execution discipline

• Continuous improvement mindset

• Fluent English (mandatory)

Success Factors

• Ability to bring structure to complex and fragmented environments

• Capability to elevate the team while reducing operational bottlenecks

• Strong credibility with Finance Managers and business leaders

• Proven ability to leverage technology (including AI) to scale operations
  

Benefits

• 23 vacation days + Dec 24 & 31 off

• Birthday off

• Health insurance 20% discount (Cigna)

• Wellhub membership (registration fee and Online Plan). Any additional plans or upgrades are at the employee’s expense.

• Flexible retribution (COBEE)

• Sponsored physiotherapy, mindfulness, and fitness courses

• Hybrid Work Modality: 3 office, 2 remote.

• Reduced hours from July 1st to August 31st.