Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a Head of External Partnerships, Brand & Innovation, HASE & HK

Ready to build strategic external partnerships and innovation across HASE and HK?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Role

As Head of External Partnerships, Brand & Innovation, HASE & HK you’ll build and scale a high-impact innovation pipeline for HSBC in Hong Kong across all HK entities and brands including Hang Seng Bank. As part of a global team and the Hong Kong CIO leadership team this role shapes and delivers the local innovation and partnership agenda that supports the Hong Kong technology strategy. The focus is on strategic ecosystem and AI partnerships that convert external collaboration into measurable customer value efficiency and growth. You’ll own relationships with key innovation stakeholders in Hong Kong and represent the Hong Kong business in our Group-wide innovation agenda. Success means a governed pipeline of co-creation opportunities that moves from identification to pilots to scale with outcomes that matter.

What you'll be doing

• Define and execute Hong Kong innovation ecosystem partnerships with stakeholders including HKSTP HKUST Cyberport and the HKMA Fintech Facilitation Office
• Own senior external relationships and convert partnership commitments into a measurable co-creation pipeline delivering customer value efficiency and growth
• Represent Hong Kong in the Group AI Partnerships workstream and build a focused local AI partner innovation portfolio from idea through pilot delivery and scale
• Maximise value from Big Tech and other AI partnerships including Chinese partners for the Hong Kong business
• Coordinate end-to-end HSBC Hong Kong and Hang Seng Bank participation at Hong Kong FinTech Week and other innovation events to deliver tangible outcomes
• Design and run innovation challenges that mobilise internal teams and external ecosystem players to ideate validate and commercialise solutions
• Act as an ambassador across conferences and external events translating market and regulatory developments into clear business value for senior stakeholders
• Progress proven Hong Kong innovations into scalable deployments by aligning Group stakeholders embedding solutions into delivery roadmaps and enabling replication across markets

What we're looking for

• Bring proven experience shaping and executing innovation strategies within a large organisation
• Demonstrate substantial experience building and governing external partnerships that deliver measurable business outcomes
• Show hands-on experience taking innovations from opportunity identification through MVP or pilot to scaled deployment
• Bring experience working with emerging technologies and AI partnerships including engagement with major technology providers
• Demonstrate the ability to mobilise cross-functional stakeholders across business technology and external partners through workshops sprints hackathons or similar forums
• Show experience establishing and sustaining innovation culture initiatives such as innovation challenges showcases industry days or external FinTech engagements
• Bring experience interpreting market and regulatory developments and communicating their impact to senior stakeholders
• Communicate effectively in senior internal and external settings and navigate complex negotiations with material business impact

Scaling Partnerships and Innovation

This role offers a clear platform to turn external collaboration into outcomes for customers and the business across HASE and Hong Kong. You’ll build strategic partnerships across the innovation ecosystem and AI landscape then translate opportunities into pilots that can scale. The work connects local market priorities with Group innovation agendas and creates visible impact through flagship industry engagement. If you’d like to help shape how HSBC and Hang Seng Bank partner innovate and scale proven solutions we’d like to hear from you.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited