tombola

Head of Engineering - Operator Platform

tombola  •  Sunderland, GB (Onsite)  •  2 days ago
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Job Description

As Head of Engineering – Operator Platform, you’ll shape and deliver the technology that powers how we operate, scale and continuously improve the tombola experience. This is a key leadership role at the heart of Platform Engineering, where you’ll define and drive a player-first technology strategy while enabling the teams behind the scenes to move faster, smarter and more effectively.

Leading multiple engineering teams across back-end and front-end, you’ll own the architecture, design and development of our operator platform and the systems that support our player-facing products. Working closely with teams across the business, you’ll ensure our technology is scalable, reliable and built to deliver seamless, high-quality experiences for our players.

What you'll lead and deliver

Technical strategy

  • Provide expert leadership across software design and development

  • Champion modern technologies, best practices and coding standards

  • Build and evolve a platform that supports long-term strategic goals

  • Define and deliver a technical roadmap aligned to player experience

  • Identify opportunities for innovation in how players interact with our products

  • Share knowledge and insight to help stakeholders understand what’s possible

Leadership

  • Lead, coach and support a cross-functional team of engineers

  • Create an inclusive, collaborative environment where people can thrive

  • Support career growth and identify future leaders within the team

  • Build and empower a high-performing Platform Engineering leadership group

Cross-functional collaboration

  • Work closely with Product, Design, Game Studio, Marketing and Customer Support

  • Turn player insights, feedback and data into meaningful technical solutions

Strategic planning

  • Contribute to the wider technology vision and roadmap

  • Translate business goals into clear, actionable engineering plans

  • Ensure alignment with company strategy and long-term objectives

Development and delivery

  • Oversee the full development lifecycle, from idea through to deployment

  • Ensure delivery is timely, scalable and meets high quality standards

  • Work with senior leaders to create transparent, scalable ways of working

Quality and innovation

  • Set and maintain high engineering and quality standards

  • Encourage experimentation and continuous improvement

  • Enable data-driven decision-making through strong platform capabilities

Project management

  • Oversee delivery of engineering projects within timelines and budgets

  • Balance new feature development with maintenance and technical debt

  • Collaborate with product and technology leaders on prioritisation

Technical expertise

  • Stay current with industry trends and emerging technologies

  • Use knowledge to guide technical direction and decision-making

Stakeholder communication

  • Communicate clearly with both technical and non-technical audiences

  • Build strong relationships across teams and with external partners

Budget management

  • Own and manage departmental budgets, including people, hosting and tooling

  • Work with senior leadership to plan and forecast effectively

What we're looking for

  • Experience leading large, multi-layered engineering teams

  • Proven experience managing budgets

  • Experience setting and tracking objectives using OKRs

  • Background in customer-facing technology environments

  • Strong knowledge of front-end technologies such as Vue and React

  • Experience working in experimentation-led or UX-focused organisations

  • Experience leading multi-disciplinary delivery teams or functions

  • Understanding of platform engineering and development operations

  • Familiarity with technologies such as C#, Node, Docker, SQL Server and AWS

Desirable:

  • Experience within the iGaming sector or similar regulated industries

tombola

About tombola

tombola is a technology company operating in the online gambling market. We came bouncing into the online bingo world in 2006, but our roots in bingo date way back to the 1800’s. We’ve grown rapidly over the years and entered the world of online slots in 2016 with tombola arcade. We’ve just embarked on a new chapter becoming part of Flutter entertainment, a FTSE100 company and the worlds biggest gaming company.

Staying true to our roots the tombola campus remains in Sunderland overlooking the River Wear and we invested in our international brands that help us take our Mackem business all around the world. We started in Italy, before venturing to Spain and beyond to Denmark and Sweden, along with our largest overseas office on The Rock of Gibraltar.

We’re completely unique in that all of our games are exclusive to us as they’re all designed, developed and managed in-house. We actively encourage our team to be involved from the ideas stage through to the live launch of a game and beyond. We innovate and we ask our people to push the boundaries of new technologies and give our customers the best experience possible.

We are built on a philosophy of taking a responsible approach, and putting the player first, always. We proactively engage with our customer community, ensuring our players are in control and receive great value for money. That’s really important to us. We encourage low-stake and aim to create a fun community that our players love.

We’re ambitious, we’re growing quickly and we’re looking for awesome people to join our already awesome team. #tombolalife is a lot of fun - we take pride in what we do, we work hard and we work together. We’re excited about the future and the team that will make an impact.

Come join the fun!

http://www.tombola.co.uk/careers

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Sunderland, GB
Year Founded
Unknown
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