Flight Centre Travel Group

Head of Engineering - Ho Chi Minh City, Vietnam.

Flight Centre Travel Group  •  Ho Chi Minh City, VN (Onsite)  •  3 months ago
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Job Description

About the Opportunity

The Head of Engineering leads teams to perform the excellent Enterprise Core Systems performance and hi-quality Technology Services. Contribute in designing, deploying Enterprise Architecture, Core Database Structure, Multi-system Integration to match Technology Strategy and Digital Roadmap. Consult and provide digital initiatives, solutions, automation tools to help business increase revenue, reduce expenses, enhance business efficiency, and improve customer experience. Also focuses on process optimization, cost effectiveness, automation and a culture of continuous improvement.

Last but not least, this position is responsible for leading, coaching, managing Engineering team become a reliable and accountable team to reach the expectations of Department and Company.

Your main responsibilities are:

  • Ensure the excellent performance of core system and other Technology Services.
  • Deliver the outcomes from business requirement and project request.
  • Consult and apply the new technology to help improve business productivity and outcomes.
  • Evaluate and scale up fast to mass scale deployment for creating value to business transformation.
  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities.
  • Lead, coach, manage team members to develop both their mindset and skillset.
  • Inspire, encourage team members share, propose their opinion, idea to contribute for team performance.
  • Perform root cause analysis, identify, and define areas for improvement of processes across all functions.
  • Propose and drive solutions to minimize complexities, optimize and improve business needed for creating value.
  • Thinks “out of the box” and develops creative solutions to complex technical and process problems.
  • Review existing work processes and identify new ways of working and/or improvements to have continuous efficiency improvements.

About you

The Essentials:

  • 7 years + experience in working related areas.
  • Experienced in leading and managing Enigeering team, Dev team.
  • Experienced in Microsoft D365 CRM, F&O, Power Platform
  • Experienced in APIs, Middleware, Backend IntegrationDigital Transformation, Fronend Dev, Fullstack BI.
  • Strong ability to drive Solution Delivery transformation for both IT and business. Have hands on experience in successfully transform traditional waterfall delivery team to agile delivery model.
  • Ability to work well with individuals and groups at all levels of organization and different pieces of a complex business chain. Excellent written and verbal English Skills.
  • Organization, independent, strong team player/leader, discipline, and multiple task management. Proven leadership, team building, communication, presentation, interpersonal, collaborating and partnering, entrepreneurial skills, and coaching skills. Mentoring and facilitating culture change.
  • Bachelor of IT System; Got knowledge of Digitalization Solution is a plus
  • Graduate degree, MBA is a plus.

The Attributes:

  • Strong leadership skills
  • Familiar with agile metrology ​
  • Software Process Development Life Cycle (classic or agile methodology) and document life cycle management​
  • IT Architecture, IT Governance, Application, Digital Security, Data Management, Quality Assurance, Vendor Management and Cloud Computing​, BI.
  • Strong understanding of business process & concepts
  • Excellent project management
  • Problem Solving skills
  • Data Analytical and Exploitation
  • Change management skills
  • Organizational Development
  • Proven problem-solving skills.
  • High attention to detail & strong time/priority management skills
  • Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
  • Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
  • Able to work independently and within a team assisting team members to help everyone achieve results.
  • Flexible rotating roster that may include late nights, weekends, and early mornings and flexible with uncertainties/changing priorities and under pressure.
  • Willing to travel on business when required.
  • Pro-actively seeking on-going improvements and efficiencies in all activities, focusing on reducing costs.

About Us

To learn more about Discova and our work perks click: https://bit.ly/4hEd88H

Get in touch now and Discova a world of possibilities!

#LI-TN2#DSVA#LI-Onsite

Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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