Job Description

About SNS

SNS is one of the world’s leading destinations for sneakers with strategic physical stores in Paris, Berlin, London and Stockholm, and a global digital presence.

We are now entering our next phase — strengthening profitability, sharpening our focus on young adults globally and building a stronger, more efficient digital business.

We are looking for a commercially driven Head of E-Commerce to lead that work.

The Role

As Head of E-Commerce, you own the performance and profitability of the SNS digital business.

This role is about driving profitable growth — not just revenue growth.

You will lead the digital business across USA, UK, France, Germany and Sweden, ensuring that every initiative contributes to margin, efficiency and long-term sustainability.

You are part of the SNS Leadership Team, reporting to the CEO, managing a team of two co-workers and working alongside Finance, Marketing, Tech and Sales/Buying to drive overall business performance.

What You’ll Focus On

Drive Profitable Growth

· Increase revenue with clear margin focus

· Improve conversion rate, AOV and retention

· Strengthen CRM contribution

· Optimize paid media efficiency and ROI

Maximize Commercial Impact

· Prioritize initiatives based on financial return

· Align digital merchandising with inventory and cash flow priorities

· Reduce waste and increase contribution margin

Lead Shopify & Digital Operations

· Own and optimize our global Shopify setup

· Ensure strong data and reporting

· Drive structured SEO and digital visibility

Connect Digital & Retail

· Align online and store priorities

· Ensure drops and activations drive both revenue and profitability

Build for the Next Generation

· Help ensure SNS remains relevant for young adults globally

· Balance culture and commercial performance

The Team

You will lead the E-commerce team consisting of an E-commerce & Content Merchandiser and an Ecom Specialist. As part of the SNS Leadership Team, you collaborate closely with Finance, Marketing, Tech and Sales/Buying.

Who You Are

· You have at least 5–8 years experience in international e-commerce

· You have at least 3-5 years of sucessful management experience

· Strong hands-on Shopify experience (at least 3 years)

· Solid CRM and performance marketing understanding

· Highly KPI-driven and commercially disciplined

· Comfortable operating in a lean, fast-moving environment

· A positive teamplayer

· Understand both culture and conversion

· Highly data-driven with strong analytical and decision-making skills

· Comfortable translating data into clear commercial actions

· Passionate about sneakers and subcultures around music, art and basketball

If you’re excited about building profitable growth, optimizing performance and shaping the next era of SNS — we’d love to hear from you.